Hi again, Much clearer or as it should be i.e. noiseless?
As you had a BT engineer visit, and presumably confirm that your indoors set-up is as it should be, then I think it's about time to make some serious noise "CEO wise": you'll not get any charges because, as you say, a BT engineer called and all is fine at your house now. Cheers, Les.

Hi, its not completely noiseless but its a massive improvement. Possibly part of the slight background noise could be from using a cordless phone. I would hope that I have done all I can my end and now its time to let an "expert" look at the issue.
Thanks