Ok rewind......

I ordered bt broadband and phone.

I get email confirmation that engineer doesnt need to visit and that your services are now live

Just moved in so do not have a phone so just hooked up the router...did not work....took things in my own hand and opened up the socket...wires isolated

Jumped on this forum. .... Now i need help to connect wires since they are giving me 13th of december for engineer to visit

You CANNOT touch those wires or terminate them in any way. You will leave yourself open to legal action if you do. And YES people have been prosecuted for tampering with lines.

13th December is unacceptable for a major fault especially after you were told service was available - so go back to BT and tell them that you expect a visit next week They have confirmed availability but with it not being there are contractually at fault and you have good reason for an expedited visit.

Go out and buy a cheap corded phone 1st before you mess with BT's property.

If you get no dialling tone in the the test socket then report it as a voice fault to BT. You are paying them for a line and it's not working. They have a target to fix voice faults within 3 days or you get compensation.

Photos will help to avoid confusion, as the removeable face plate has no wires attached to it if there are no extensions in the property. The incoming wires are connected to two screw terminals usually on the bit of the socket that remains attached to the wall.

Buying a cheap corded phone is a thing worth having, as any faults will ask you to check the phone before they book an engineer