Like this

router

will it speed up its self or will i have to call tesco's to get this arranged?

Again thankyou for your help guys.


stu

No, Sync not changed. Looks like it's not re-synced but NM has reduced significantly.

Try to hard reboot tomorrow daylight and look again.

EDIT: Before you do so look again and check it hasn't re-syced itself.

Edited by XRaySpeX (Tue 27-Nov-12 19:22:07)

Well i was in a phone call yesterday and i noticed a lot of niose on my line coming in and out? so i called tesco's and was told someone would call me back within 4 hours,, well that was over 24 hours ago lol.
i shall be giving them another call shortly.

modem

is it syncing now?


stuart

Much the same as before; not reaching its optimum.

Will say that updated firmware is much more consistent.

C&W LLU which Tesco use has a default target margin of 9dB, which pretty much explains the speed issues.

http://www.coolwebhome.co.uk/calc/calculator.php says 9289 Kbps is just below the range to expect, with the 13Meg really needing a 6dB target margin.

Well Tesco have been trying to deal with the noise on the line and the constant drop outs, i had open reach out at the end of last week.
He could find no fault with the line at that time and said it could be a fault at the ISP's end and to call them and ask for a Broadband Boost Job to be done on my line?
I did this and still no improvement, i had a Tesco's guy call me this morning to ask if it was improved, i informed him it was not and he said he would get it looked into again for me.
Today at midday my line went completely dead for half an hour no dial tone or broadband, when it reconnected i found my line had dropped from adsl+2 down to GDMT?
here is a pic of my router status gdmt status

what will this mean for me? will it sort my issue out? will i ever get a good speed again? why cant they just repair the line as i was getting good speeds for the last 7 years?

stuart

Line noise is not ISP problem.

If you're on BT line, do a noise test - dial 17070 and listen - if you can hear noise, report to BT fault. Don't mention that it's affecting your broadband connection, just the quality of phone calls and go from there.