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Standard User RobertoS
(sensei) Wed 14-May-14 11:48:14
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Re: Issues with my internet..


[re: deleted] [link to this post]
 
I'm impressed by the accuracy of the latency result, 35.38ms. LOL

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 58.7/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User deleted
(deleted) Wed 14-May-14 11:53:27
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Re: Issues with my internet..


[re: deleted] [link to this post]
 
In reply to a post by CainKilgore:
Engineer just left. His device said that I'm getting 38Mbps Download after he reset the line. He sent a text off to some number and it reset.
Did he rewire your sockets?
Standard User deleted
(deleted) Wed 14-May-14 14:07:59
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Re: Issues with my internet..


[re: deleted] [link to this post]
 
In reply to a post by BatBoy:
In reply to a post by CainKilgore:
Engineer just left. His device said that I'm getting 38Mbps Download after he reset the line. He sent a text off to some number and it reset.
Did he rewire your sockets?


He did not. He said that he wasn't experienced with wiring and that he was only there to test the fibre.

Speed Tests are significantly worse now, hitting at best 15Mbps Down.


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Standard User RobertoS
(sensei) Wed 14-May-14 14:37:31
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Re: Issues with my internet..


[re: deleted] [link to this post]
 
That doesn't sound like a Boost engineer.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 58.7/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User deleted
(deleted) Wed 14-May-14 16:20:20
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Re: Issues with my internet..


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
That doesn't sound like a Boost engineer.


I emailed Liz a status report about what happened, etc and she told me to report back to her on Friday how things are.

I'll tell her that the "Boost Engineer" did nothing that a Normal Engineer can't do.
Standard User deleted
(deleted) Wed 14-May-14 18:58:43
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Re: Issues with my internet..


[re: deleted] [link to this post]
 
This would be a more accurate assessment
In reply to a post by CainKilgore:
I'll tell her that the "Boost Engineer" did nothing
Standard User deleted
(deleted) Thu 15-May-14 06:40:03
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Re: Issues with my internet..


[re: deleted] [link to this post]
 
In reply to a post by BatBoy:
This would be a more accurate assessment
In reply to a post by CainKilgore:
I'll tell her that the "Boost Engineer" did nothing


Alright well the 12 hour period has passed and I seem to be getting 33-34Mbps.
However, that is with my laptop being directly connected to the router.

On my desktop, which is connected through a Powerline, can't seem to go past 10Mbps. Restarting them, re-syncing them, unplugging/replugging them seem to have made no change.

:/
Standard User MHC
(sensei) Thu 15-May-14 09:24:08
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Re: Issues with my internet..


[re: deleted] [link to this post]
 
In reply to a post by CainKilgore:
On my desktop, which is connected through a Powerline, can't seem to go past 10Mbps.



That is probably the problem.


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M H C


taurus excreta cerebrum vincit
Administrator MrSaffron
(staff) Thu 15-May-14 09:40:54
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Re: Issues with my internet..


[re: MHC] [link to this post]
 
What make and model of Powerline plugs?

For FTTC speeds you need the 500 Mbps units generally.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 15-May-14 10:17:18
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Re: Issues with my internet..


[re: MHC] [link to this post]
 
In reply to a post by MHC:
In reply to a post by CainKilgore:
On my desktop, which is connected through a Powerline, can't seem to go past 10Mbps.



That is probably the problem.


This literally never happened before, it only happened as soon as the engineer left.
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