No Problem. Got me to look at what was on the site a bit closer.

As a follow up, is there anyway I can do a check to tell me what I'm actually getting out of the Modem/Router without any computer software or other such items interfering?
Can I test using Safemode for instance or are there settings I can make on the PC that would rule out any other program causing the drop from the Router/Modem?

I am connected directly to the Master socket.
BT have configured it as follows.

Line into the house (Old Master Socket) spliced and sealed the wires into a two way split. One cable with Phone line only and one with DSL only.
DSL cable goes to a new Master socket that now has a MK3 plate. Separate DSL and Phone connectors but with only the DSL actually wired up.
I've removed the Mk3 plate and connected to the original front face using a filter as the connector and get exactly the same results.
Currently configured through the Mk3 faceplate

I think the socket I used when removing the MK3 Faceplate is the test socket so the answer would be Yes, I still get the same readings.

Edited by deleted (Sun 14-Jun-15 18:20:41)

That doesn't sound like an Openreach fix. You seem to be saying there is a phone line going off before the new master socket.

Normally that would cause big problems with the noise margin ... looks at your stats again ... it doesn't look as though it is doing.

Is there anything connected on that spur extension? If so, what?

Nothing else on the Spur and that was pretty much how it has always been. The second BT engineer who came moved the Master because where it was made it subject to some dampness, although we never actually had a problem.
The last BT engineer went through the whole setup. Disconnected at the door and tested the line speed at 8Mb. He reconnected and put the Gel seals on and then re tested at the Master Socket (Mk3 Faceplate) where he also got 8Mb

Edited by deleted (Sun 14-Jun-15 18:46:26)

OK, last idea, at least for now.

Is it a wireless router, and is the wireless set as available? If so, disable it at the router.

Hi,
Yes it is a wireless and I have disconnected at the Router and double checked that it is off. No light and I can't find a wireless connection when I search with my laptop.

It's probably also worth me mentioning that I have also tried the tests with the phone line disconnected, i.e. nothing on the spur, and I still get the same results.

If the router and internal wiring is OK could there be a fault with the line card the OP is connected to on the DSLAM in the exchange?

Good thinking. It begins to sound like that sort of thing.

I was going to suggest a factory reset of the router much earlier, but the use of multiple routers and machines ruled out those possibilities.

I don't know about that but, as I know the team manager who runs the BT engineer team I know what they have and have not done.
Back in Feb the conclusion was Router. Since then it has gone to Exchange capacity and PlusNet/BT have had new equipment installed.
The last BT engineer generally doesn't make calls as he is one of their best and trains others. He has checked Exchange and my setup and his opinion was that PlusNet were throttling my connection.
PlusNet state categorically that they do not restrict connections at all.

I'm that fed up with it that I have started the process to switch to BT which is due to happen on the 23rd. They will move my line to the BT part of the exchange. That should either fix it or tell me that no one knows what the problem is!
As you can imagine, having a pretty much useless broadband and no light at the end of the tunnel on how to get it sorted is pretty frustrating!