Hi

Just to clarify:

Removing DP cover: Check if crimps look old and [censored] - this would disprove them being changed recently. Actually the pairs were held together by insulation tape, which suggests BT have not even checked it at least whilst I have been in this property.

Zen have arranged approximately 8 engineers so far plus a lift and shift and I am sure they will not hesitate to arrange more if required.

They also did not ring previous engineers, they rang the engineer whilst he was at my house. Actually it was me who rang zen to speak to the engineer as frankly I am sick of taking time off work for engineers to turn up and do sweet FA.

In reply to a post by rlees85:

Hi

Just to clarify:

Removing DP cover: Check if crimps look old and [censored] - this would disprove them being changed recently. Actually the pairs were held together by insulation tape, which suggests BT have not even checked it at least whilst I have been in this property.

Any chance of a photo?

In reply to a post by rlees85:

Removing DP cover

I'm surprised you have a DP on your house.
How many other premises does it serve?

Edited by deleted (Sun 06-Mar-16 17:54:26)

Certainly...

Piccy

Also DP might be the wrong term, apologies, it only serves my property

About the photo, BT have sorted this since on the last engineer visit. It just annoyed me a lot of the previous engineers said they changed and checked this stuff on their notes but clearly had not! The problems with ADSL persist however... I tried to get him to change to a new pair too (more things tried, more likely to work!) plus with my 7 previous engineers its the only thing left to try lol. Anyway he flatly refused

In reply to a post by rlees85:

About the photo, BT have sorted this since on the last engineer visit.

So it's no longer like that but still uses the same pair?

So not a DP at all then, just a connector bend no.4

So it's no longer like that but still uses the same pair?

Well it still appears to be on the blue/white of the five pair UG lead in, this doesn't prove at all that the pair from the UG DP back to the cab hasn't been swapped out at all.

Yes, its still on the same pair as what is pictured, but now with the correct BT crimp installed.

I have no idea where the UG DP is and don't really want to go poking around what isn't mine to poke around with so I am not sure. I have been told it has been changed. So the only thing that has not been changed (if notes are correct) is from the 'lead in' pictured to the 'UG DP' - which I assume sits between my house and the cabinet somewhere.

Guess will see what Zen say next week and pray the next BT engineer will be keen to get this sorted.

By the way, when I say 'my house' its a rental property, I have been here like 4 months. I am assuming it has a long history of bad internet if one of the previous tennants felt to do some DIY work on the line lol

Edited by deleted (Sun 06-Mar-16 23:11:45)

it should be noted that the pictured black tape was clearly not the work of Openreach staff. They all carry the required crimps, which are simplicity itself to use, so why twist the pair up and tape up the result if you have, to hand, ind the same tool bag as the tape, some crimps ?

That no one had previously checked in the connector bend no.4 IS a sad reflection on Openreach though.

Yeah I am sure that wasn't the work of Openreach but the point is they should have spotted it after seven engineers.

Anyway, got engineer number 8 tomorrow!