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Standard User deleted
(deleted) Fri 20-May-16 14:17:14
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Re: Broadband Downstream change from 4,484 Mbps to 2.313 Mbp


[re: einsteinagogo] [link to this post]
 
4,484 Mbps is 4.484 Gbps
Standard User einsteinagogo
(learned) Fri 20-May-16 14:17:38
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Re: Broadband Downstream change from 4,484 Mbps to 2.313 Mbp


[re: einsteinagogo] [link to this post]
 
a little update, not sure, what the engineer did, after visiting all my neighbours, and it's not difficult, no-one called BT for a line fault.

BUT, the only other noticeable thing going on in the hamlet, is someone moved out!

not sure if that was anything to do with it.
Standard User einsteinagogo
(learned) Fri 20-May-16 14:45:13
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Re: Broadband Downstream change from 4,484 Mbps to 2.313 Mbp


[re: deleted] [link to this post]
 
typo.....


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Standard User einsteinagogo
(learned) Fri 20-May-16 14:49:18
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Re: Broadband Downstream change from 4,484 Mbps to 2.313 Mbp


[re: einsteinagogo] [link to this post]
 
Line state: Connected
Connection time: 0 days, 00:21:53
Downstream: 2.563 Mbps
Upstream: 448 Kbps

ADSL Settings

VPI/VCI: 0/38
Type: PPPoA
Modulation: Unknown or no mode configured
Latency type: Interleaved
Noise margin (Down/Up): 6.2 dB / 23.0 dB
Line attenuation (Down/Up): 49.2 dB / 31.5 dB
Output power (Down/Up): 19.1 dBm / 12.3 dBm
FEC Events (Down/Up): 43 / 7
CRC Events (Down/Up): 0 / 5
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 0 / 5
Error Seconds (Local/Remote): 6 / 15
Standard User einsteinagogo
(learned) Fri 20-May-16 14:53:22
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Re: Broadband Downstream change from 4,484 Mbps to 2.313 Mbp


[re: einsteinagogo] [link to this post]
 
Okay, I've just come off the phone with Eclipse Technical Support, which have stated they have no idea, WHY my speed of Downstream connection has changed, they've complete line tests, intrusive and non-intrusive, and have stated that I'm within th acceptable BT margin of 1.5 to 4 Meg.

They also stated that it's possible because BT have been adjusting the network, that may speed has been sacrificed for someone, that was not getting acceptable speed, and that's why my Downstream speed is halved, or they have put more houses on the network, and that is the reason by Downstream sync has changed. - This was what I was told, not sure if this is true!

They stated, my line is 4.5km, which last time I heard it was 3.7km.

Eclipse will now set my SNR to 3.0 as the target, rather than 6.0.

We will see if speed improves.

Edited by einsteinagogo (Fri 20-May-16 14:56:14)

Standard User RobertoS
(elder) Fri 20-May-16 14:55:07
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Re: Broadband Downstream change from 4,484 Mbps to 2.313 Mbp


[re: einsteinagogo] [link to this post]
 
In reply to a post by einsteinagogo:
that's because they are included in the Subject!

2.313Mbps
Ummm?
In reply to a post by einsteinagogo:
I turned off the router for 30 minutes now - 2.375 Mbps not a great deal of change.
Are we to assume that hasn't changed, or has it but you consider the change insignificant?

Smart-ass replies aren't likely to endear you to people who are trying to help either. Sub-sets of the stats at best force people to look around for the missing information, and then assume it hasn't changed, and at worst are completely useless as in this case. Stats have to be read as a whole, with all figures taken at the same time.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59240/14753kbps @ 600m. - BQM
Standard User RobertoS
(elder) Fri 20-May-16 15:06:03
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Re: Broadband Downstream change from 4,484 Mbps to 2.313 Mbp


[re: einsteinagogo] [link to this post]
 
Ah, I see you posted a full set while I was drafting, and things have changed again. As for the Eclipse
They also stated that it's possible because BT have been adjusting the network, that may speed has been sacrificed for someone, that was not getting acceptable speed, and that's why my Downstream speed is halved
is utter rot. xDSL doesn't work like that. However, if an engineer has swapped a pair for your neighbour, and used yours in the belief it was unused and hasn't bothered to check physically first, it fits with what has happened. We've already discussed this.

(Edit - A pair swap would also explain the length difference. it begins to look like a complete cockup).

What BT emphatically do not do is deliberately take speed off one person to give to another. There isn't a mechanism to do that other than by swapping connections.
or they have put more houses on the network
Drivel.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59240/14753kbps @ 600m. - BQM

Edited by RobertoS (Fri 20-May-16 15:11:21)

Administrator MrSaffron
(staff) Fri 20-May-16 15:07:24
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Re: Broadband Downstream change from 4,484 Mbps to 2.313 Mbp


[re: einsteinagogo] [link to this post]
 
A speed higher than 2.3 Mbps would be expected, and as said knowing the download and upload speed will help to complete the states, as the interrelationships are not always obvious

Modem is only using ADSL connection protocol, is this an ADSL2+ service? And is modem set to auto negotiate the ADSL mode? If so then try forcing ADSL2 mode if provider is selling you ADSL2+ and leave it like that for a day or two

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User einsteinagogo
(learned) Fri 20-May-16 15:11:07
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Re: Broadband Downstream change from 4,484 Mbps to 2.313 Mbp


[re: MrSaffron] [link to this post]
 
I do not believe it's ADSL 2+, we were always told, that could be slower. I would have to check.

This uses a BT Home Hub 3.
Standard User RobertoS
(elder) Fri 20-May-16 15:13:23
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Re: Broadband Downstream change from 4,484 Mbps to 2.313 Mbp


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Modem is only using ADSL connection protocol, is this an ADSL2+ service? And is modem set to auto negotiate the ADSL mode? If so then try forcing ADSL2 mode if provider is selling you ADSL2+ and leave it like that for a day or two
Good spot! Yuk.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59240/14753kbps @ 600m. - BQM
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