In reply to a post by MHC:

After three days though, I would have expected it to clear.

In reply to a post by BatBoy:

BT�s network will wait between 2 and 3 minutes before initiating call clearing.

I would have expected the same, just a nagging doubt that it might just have been possible.

That can be overridden and there are instances where it fails to do so too.

Which bit of BT? It's a TalkTalk line.

As far as you can discern, have I done as much as I can to rule out an internal fault? I've been able to test the 'proper' test socket with no change in the line - there's nothing more I can do, is there?

UPDATE: just been back on to TT who have stated that it's a fault in the 'copper joint' and therefore not an internal fault.

Thanks for your combined wisdom!

Edited by Gal12 (Fri 08-Jul-16 19:30:53)

Definitely not your responsibility if the test socket doesn't give a dial tone.

My guess, if the OP ever finds out, dis in the cab.

In reply to a post by RobertoS:

Has your FTTC speed dropped dramatically by any chance? If it has then that normally means that one wire of the pair in your line has become disconnected.

Just trying to fix this exact same issue.
Speed dropped from 38mb down to a now consistent 5.8mb.
Removed all additional sockets, just been checking wiring at master socket, all seems good. Then I found an internal connector block used for connecting external to internal cable and wires 1 and 2 seem to be corroded.
A BT opener each engineer is booked (through talk talk) but if I can avoid the hassle, I'll try to resolve it myself.
Seeing the above statement about speeds dropping if only one wire connected makes sense.
I can't work out how to post pictures on here, but I've got a couple of pics of the offending connector (I believe).
I'll see if I can link from another forum.

[img]http://www.disco3.co.uk/gallery/albums/userpics/1174...[/img]

This is closer in
[img]http://www.disco3.co.uk/gallery/albums/userpics/1174...[/img]

Edited by deleted (Wed 13-Jul-16 17:16:55)

Yep, the printed circuit board on the back of that BT78 block will be corroded to buggery.

DO NOT attempt to repair yourself, let the engineer do it. Balls it up yourself and you'll get a hefty bill.

In reply to a post by BatBoy:

BT�s network will wait between 2 and 3 minutes before initiating call clearing.

BTs network will clear calls in a couple of seconds now.

It used to be 2-3 minutes but was reduced to 10 seconds in 2014 and 2 seconds in 2015 in order to combat scammers.

Other network providers have also reduced the amount of time they wait before clearing a call.

makes me wonder where that is located ... or what has been split on it!

Corrosion of that sort should not normally happen.