Technical Discussion
  >> Technical Issues


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | 4 | 5 | 6 | 7 | [8] | 9 | 10 | (show all)   Print Thread
Standard User micksharpe
(legend) Tue 30-Aug-16 22:01:07
Print Post

Re: Who is responsible for sorting out REIN issues ?


[re: fourtytwo] [link to this post]
 
In reply to a post by fourtytwo:
I removed the close coupling between the drop cable and power cables ... I had to come clean...
Heh!

"It�s easier to ask forgiveness than it is to get permission." -- Grace Murray Hopper wink

Glad you got it sorted. smile
Standard User deleted
(deleted) Tue 30-Aug-16 22:14:53
Print Post

Re: Who is responsible for sorting out REIN issues ?


[re: fourtytwo] [link to this post]
 
In reply to a post by fourtytwo:
Another lil update, firstly as I had no faith anybody would do anymore I took matters into my own hands, I removed the close coupling between the drop cable and power cables and since then no events on my DSL, OK it's only been just under 48 hours as I did it Monday morning.

If you removed the close coupling between the 2 cables and the interference has gone away for 48 hours, then I was on the right track way back by stating "those 2 cables will definitely need more shielding or re-routing".
And the graph that you posted at the same time was definitely mains hum according to the shape.
So it looks like REIN interference from the mains was in the mix after all.

Edited by deleted (Tue 30-Aug-16 22:21:24)

Standard User Zarjaz
(eat-sleep-adslguide) Tue 30-Aug-16 23:30:54
Print Post

Re: Who is responsible for sorting out REIN issues ?


[re: fourtytwo] [link to this post]
 
Pnet want to send another BT engineer to investigate REIN so I had to come clean smile I very much hope he might replace the cr*p drop cable altogether

Just to let you know if they do send a REIN engineer (and this is entirely unlikely, as they only come after the case has been raised by an Openreach engineer) the REIN engineer WILL NOT be replacing any dropwire, they come and investigate the presence of REIN, and if they find evidence will try and locate the source. And thats it.


Register (or login) on our website and you will not see this ad.

Standard User fourtytwo
(learned) Wed 31-Aug-16 08:40:44
Print Post

Re: Who is responsible for sorting out REIN issues ?


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
Pnet want to send another BT engineer to investigate REIN so I had to come clean smile I very much hope he might replace the cr*p drop cable altogether

Just to let you know if they do send a REIN engineer (and this is entirely unlikely, as they only come after the case has been raised by an Openreach engineer) the REIN engineer WILL NOT be replacing any dropwire, they come and investigate the presence of REIN, and if they find evidence will try and locate the source. And thats it.

Here is what Pnet said to me "I have been looking into the line regarding any further tweaks that we could try on the line and software, looking through this I believe there is nothing further we can investigate without an engineer to attend to investigate the source of the high number of errors and fluctuating SNR. I have raised the fault to our suppliers and they are requesting an engineer to be sent."
Hopefully I am on the way to BT accepting this as REIN and sorting it out in however many visits it takes!! I will sit on Pnet and they will sit on BT until this is resolved.

W8960n on Lonnggggg line
Standard User fourtytwo
(learned) Wed 31-Aug-16 08:47:48
Print Post

Re: Who is responsible for sorting out REIN issues ?


[re: deleted] [link to this post]
 
In reply to a post by ironman12345:
In reply to a post by fourtytwo:
Another lil update, firstly as I had no faith anybody would do anymore I took matters into my own hands, I removed the close coupling between the drop cable and power cables and since then no events on my DSL, OK it's only been just under 48 hours as I did it Monday morning.

If you removed the close coupling between the 2 cables and the interference has gone away for 48 hours, then I was on the right track way back by stating "those 2 cables will definitely need more shielding or re-routing".
And the graph that you posted at the same time was definitely mains hum according to the shape.
So it looks like REIN interference from the mains was in the mix after all.


I also came to that conclusion long ago though many here disagreed but I felt I had to go through due process first and only finally when that process appeared to fail did I take action. Many thanks to all the supporters including ukhard07 & micksharpe as well as yourself of course. I will update when something new happens.

W8960n on Lonnggggg line
Standard User ukhardy07
(knowledge is power) Wed 31-Aug-16 09:28:48
Print Post

Re: Who is responsible for sorting out REIN issues ?


[re: fourtytwo] [link to this post]
 
I thought you had it resolved now?
Standard User fourtytwo
(learned) Wed 31-Aug-16 10:28:47
Print Post

Re: Who is responsible for sorting out REIN issues ?


[re: ukhardy07] [link to this post]
 
It's resolved unofficially, now it has to be fixed officially as the fix involves BT's drop cable!

W8960n on Lonnggggg line
Standard User deleted
(deleted) Wed 31-Aug-16 10:30:59
Print Post

Re: Who is responsible for sorting out REIN issues ?


[re: deleted] [link to this post]
 
In reply to a post by ironman12345:
And the graph that you posted at the same time was definitely mains hum according to the shape.
What shape is that?
Standard User deleted
(deleted) Wed 31-Aug-16 11:49:15
Print Post

Re: Who is responsible for sorting out REIN issues ?


[re: deleted] [link to this post]
 
I used the wrong word by saying "definitely" but if you trace a mains frequency using an oscilloscope the shape of the trace is very near.
Obviously that does not mean a lot as the 2 would have to be compared closely, a wild theory I guess.
But the OP has separated the cables [mains & drop cable] and lost the interference.?
Standard User deleted
(deleted) Wed 31-Aug-16 13:13:43
Print Post

Re: Who is responsible for sorting out REIN issues ?


[re: deleted] [link to this post]
 
You mean the minor fluctuations in SNR margin (<0.5 dB) going up and down over minutes? I don't see how that correlates to alternating voltage on an oscilloscope over milliseconds.
Pages in this thread: 1 | 2 | 3 | 4 | 5 | 6 | 7 | [8] | 9 | 10 | (show all)   Print Thread

Jump to