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Administrator MrSaffron
(staff) Wed 21-Sep-16 21:00:22
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Re: Mysterious ADSL throttling issue


[re: deleted] [link to this post]
 
Since TalkTalk say they will never slow you down it cannot be throttling.

As for the permanent online theory - urban myth.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Zarjaz
(eat-sleep-adslguide) Thu 22-Sep-16 14:56:22
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Re: Mysterious ADSL throttling issue


[re: MrSaffron] [link to this post]
 
Indeed it wouldn't.

Standard User Zarjaz
(eat-sleep-adslguide) Thu 22-Sep-16 14:58:42
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Re: Mysterious ADSL throttling issue


[re: MrSaffron] [link to this post]
 
As for the permanent online theory - urban myth.

I have attended faults , though not for a while, where the punters regular disconnection of the router had made remote monitoring perceive a fault and slow it down accordingly.


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Administrator MrSaffron
(staff) Thu 22-Sep-16 15:03:30
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Re: Mysterious ADSL throttling issue


[re: Zarjaz] [link to this post]
 
Yes have met some who only turn on the ADSL router when about to use the internet and turn off immediately after and doing that multiple times in a day, particularly in an hour is a problem

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 22-Sep-16 15:18:26
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Re: Mysterious ADSL throttling issue


[re: Zarjaz] [link to this post]
 
Out of interest, Zarjaz, from your experience, how much was it slowed down in such situations? Would it have been just a small percentage (eg. a 10% drop) or could it ever have gone down to extremely low speeds (eg. a 90% drop)?
Administrator MrSaffron
(staff) Thu 22-Sep-16 15:23:26
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Re: Mysterious ADSL throttling issue


[re: deleted] [link to this post]
 
Depends on the line, and the drops Zarjaz is referring to would be visible in the ADSL2+ statistics, with slower connection speeds which does not appear to be happening in your case.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 22-Sep-16 15:32:13
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Re: Mysterious ADSL throttling issue


[re: MrSaffron] [link to this post]
 
Ah yes, I see what you mean. Thanks for the explanation!
Standard User deleted
(deleted) Thu 22-Sep-16 19:25:15
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Re: Mysterious ADSL throttling issue


[re: MrSaffron] [link to this post]
 
One more observation...

Whilst playing around this evening, during another bad bout of "slow ADSL" (required about 7 router restarts to get back my normal speeds) I noticed that, whilst the slow connection is occurring, if I run the ping command from my laptop, it will generally lose some packets.

So, for example, if I run

ping www.bbc.co.uk

the ping report will come back with something like

Packets: Sent = 4, Received = 2, Lost = 2 (50% loss)

whereas, when the connection is working normally I get a 0% loss.

Does this phenomenon also support the "bad gateways" theory?

Edited by deleted (Thu 22-Sep-16 19:28:06)

Standard User Zarjaz
(eat-sleep-adslguide) Thu 22-Sep-16 20:11:40
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Re: Mysterious ADSL throttling issue


[re: MrSaffron] [link to this post]
 
visible in the ADSL2+ statistics, with slower connection speeds which does not appear to be happening in your case.

Agreed .... My money is on the ISP end of things.

Administrator MrSaffron
(staff) Thu 22-Sep-16 21:27:29
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Re: Mysterious ADSL throttling issue


[re: deleted] [link to this post]
 
Bad gateway or a bit of network misbehaving. Where the packets are getting lost might prove useful, i.e. combination of using trace route and ping commands

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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