We have proved the router's connection is to Sky, and the OP has also said that everything is fine using their father-in-law's router. Including presumably the streaming speeds.

Quite what was going on we cannot be sure, but it would appear to have been cured, at least for the moment. I stand by my suggestion that for some reason the Sky Q box was not connecting to the OP's router. How it could connect to a neighbour's TalkTalk router I have no idea, but could explain both the TT link and the low speeds.

See http://forums.thinkbroadband.com/technical/t/4606422...

If TalkTalk router used 192.168.1.1 and the Sky router 192.168.1.1 it is possible the name displayed did not change

But the wifi password should have done.

I suspect the sky q mesh network is simply named talktalk-xxxx, whereas the sky q hub is routing into a sky device over ethernet, or even the powerline option is on. Hence likely going Sky Q router - Sky Q device of some sort (this device is configured with the SSID of Talktalk-xxxxx) and possibly the whole mesh is also.

My likely guess.

Could be the mesh network has picked up the word TalkTalk given it say a TalkTalk connection as the first thing out of the box - probably resolvable if it is that by resetting everything back to factory defaults rather than just a turn on/off

Think you are the first to mention password.

If the TalkTalk wi-fi password is working that would be odd, but I thought the Sky Q meshing was based around WPS i.e. press buttons to link devices rather than long passwords. Though while simpler WPS does have its issues around security

Hi,

I am avidly against WPS as it leaks all your router details to any devices within range when you use the WPS button on your router (or any other method). If I had my way I would out-law the use of WPS due to it's security issues. On my router, I have disabled it so that it can't be used. I know that means that I have to manually add my SSID to any devices that I want to connect to my private network but i prefer that to having ANYONE connect to my router because I chose to use WPS.

Yours,

Wish there was a 'Like' button just to use it on mking90031 's post above

In reply to a post by clyde123:

Wish there was a 'Like' button just to use it on mking90031 's post above

Don't even go there. You'll be shot down in flames (http://forums.thinkbroadband.com/newsite/f/4597340-l...

Edited by GonePostal (Thu 22-Nov-18 13:53:21)

As a piece of info, the whole sky mesh system breaks and stops working when WPS is disabled... Hugely frustrating!