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Standard User deleted
(deleted) Thu 03-Nov-11 13:42:44
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Re: Orange speed problems


[re: RobertoS] [link to this post]
 
Ip profile yesterday at 10.00: 12436kbps
Standard User deleted
(deleted) Thu 03-Nov-11 13:45:24
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Re: Orange speed problems


[re: RobertoS] [link to this post]
 
Do not turn it off usualy, but I did today and it is still 1.8 meg
Standard User deleted
(deleted) Thu 03-Nov-11 13:46:19
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Re: Orange speed problems


[re: XRaySpeX] [link to this post]
 
Its the same all the time


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Administrator MrSaffron
(staff) Thu 03-Nov-11 13:51:40
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Re: Orange speed problems


[re: deleted] [link to this post]
 
Which points more towards the its congestion in the BT Wholesale or Orange (rented from BT Wholesale) network conclusion.

If congestion, one would expect speeds to be better around 3am to midday, slowing down as school kids get home

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User XRaySpeX
(knowledge is power) Thu 03-Nov-11 13:53:58
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Re: Orange speed problems


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
To others helping, what do you reckon to the upstream 2.3dB noise margin? (Livebox does report some stats in tenths).
Orange does now default Margin to 3 dB. 2.3 looks like a nighttime reading, but I dunno.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC
Standard User deleted
(deleted) Thu 03-Nov-11 13:57:05
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Re: Orange speed problems


[re: MrSaffron] [link to this post]
 
Funny event,
Red @ light started flashing and connection lost.
Somebody pulled the plug at the other end??
Now back up and still 1.8 meg
Latest from Livebox:-
UpstreamAttenuation 176

DownstreamAttenuation 300

UpstreamNoiseMargin 65

DownstreamNoiseMargin 31

UpstreamMaxRate 1160000

DownstreamMaxRate 9622

UpstreamCurrRate 1159

DownstreamCurrRate 9622

UpstreamPower 122

DownstreamPower 200
Administrator MrSaffron
(staff) Thu 03-Nov-11 14:02:30
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Re: Orange speed problems


[re: deleted] [link to this post]
 
Not funny, that is the behaviour of a router when it sees a noise spike, and with a 3dB target margin this may be too often.

Speedtests may be 1.8Meg, but the modem says connected at 9.6Meg, what does www.speedtester.bt.com say your IP Profile is now?

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 03-Nov-11 14:17:09
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Re: Orange speed problems


[re: MrSaffron] [link to this post]
 
Something new I have learned, thanks
Download speedachieved during the test was - 405 Kbps
For your connection, the acceptable range of speeds is 4000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :9622 Kbps(DOWN-STREAM), 1159 Kbps(UP-STREAM)
IP Profile for your line is - 8489 Kbps

I have just noticed the Continue button and found another test "Tap3" is this needed.
Administrator MrSaffron
(staff) Thu 03-Nov-11 14:56:18
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Re: Orange speed problems


[re: deleted] [link to this post]
 
If you have the results would be useful.

The IP profile is good, so not that holding you back

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User shrimper1
(member) Thu 03-Nov-11 16:19:44
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Re: Orange speed problems


[re: deleted] [link to this post]
 
1) Get a new router out of them.

2) If that don't work, then request Orange contract a BT Open Reach engineer to come and check your wiring out, and the connection @ your local BT Exchange.

3) BT are currently offering a better phone rental/calls & broadband package that beats most ISPs, if you don't download a lot - as over 10GB monthly usage results in a charge of £5 per 5 Gb. First 4 months free!
http://www.broadbandchoices.co.uk/article.asp?id=bt-...

Good luck!
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