It was/is a hot VP as BT actually went out to the exchange yesterday to move your line to a fresh, non-utilised line card which should have resolved the issue, but hasn't appeared to yet.
As others have pointed out the problem is not in our remit to solve (otherwise we would have done so by now!) and all we can do is pressurise BT several times per day which we really are doing. The migration to LLU will immediately solve the problem, provided it's nothing that has gone funny with your setup/router which in unlikely.



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