Ask them what the FTR (Fault Threshold Rate) is for your connection. Unless you had a very low speed connection some time in your initial 10 day period, it will be far higher than 283kbps.In reply to a post by davidforester:I am at my wits end as over the last three weeks my internet speed has been running at less than 0.21mbs whereas before it was 1.5mbs (the slow speed being down to the distance to the exchange being about 4 miles. This speed test was derived with the router plugged straight into the test socket and the telephone disconnected.
I have replaced my router with a new Netgear DGN1000 with no alteration to the line speed.
I have contacted my ISP Freeola and they say that the speed is the best that can be achieved and nothing can be done to resolve the present situation.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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