Thanks, I didn't spot that about the first edit.

Agreed, XRaySpeX

It raises the point of why is the "CONNECT" selection available?

Another little bit of knowledge!

Edited by deleted (Wed 24-Dec-14 07:48:53)

Surely if an order is accepted for supply of 2 items, when it is known at time only one can be supplied. Then BT is technically in breach of contract.

They would probably claim that it is 2 separate and independent contracts, so can supply one without the other.

Can't see anywhere that his mate told him what had been ordered.

It was Infinity. It became active yesterday without any notice from BT, almost 4 weeks late.

Despite the suggestion on here I don't know what I'm doing I set up his small uncomplicated network this morning using home-plugs and an old router to extend the WiFi from the front of the house to the rear.

I retained and re-set his old e-mail to work with BT. I set up and updated, generally cleaned up, his PC and set up 2 new BT emails to work on the PC, Net-book, Samsung Tablet and finally an iPhone.

All very boring and mundane for the 'Experts' on here.

My friend (Wholly not technical) was over the moon with the finished system but remains very unhappy with BT.

Despite the abuse from the 'Experts' no-one managed to answer the original question of why BT would provision a Service they couldn't provide at the time. Don't bother now, I'm not interested.

Happy New Year

Hammy

Edited by Hamster1962 (Sat 03-Jan-15 19:54:39)

In reply to a post by Hamster1962:

It was Infinity. It became active yesterday without any notice from BT almost 4 weeks late.

Despite the abuse from the 'Experts' no-one managed to answer the original question of why BT would provision a Service they couldn't provide

They could provide it, demonstrated by the fact you have it.

In reply to a post by Hamster1962:

Yeah, thanks for the smart ars answer. .

H

Woopsy Daisys!

In reply to a post by BatBoy:

In reply to a post by Hamster1962:

It was Infinity. It became active yesterday without any notice from BT almost 4 weeks late.

Despite the abuse from the 'Experts' no-one managed to answer the original question of why BT would provision a Service they couldn't provide

They could provide it, demonstrated by the fact you have it.

Yeah, but not when they said they would. Some sort of an update would have been nice.

H

I'm sure things will be back to normal now the Christmas period is over.