Already clicked the link given in your siggy.
Will look deeper into their offers as your package would probably be fine for me?
Thanks for your contribution.

There are two wires in a pair coming into your property.
If one of those become disconnected/breaks whatever it is called a single line dis fault.

In this event you will have no dial tone on your phone and cannot make or receive calls.
However your broadband will work to a certain degree.
For those of us on good ADSL2 lines the speed drops to a very low level.
For you already on a long line with low speeds then it sounds quite likely that you would notice much of a drop in your broadband speed under the fault conditions of a 'single line dis'.

Thanks for your input.

I am recovering from Operations on my Legs otherwise I would have been up a ladder to check the first point of contact with my property.
Everything else checks OK.

On a few previous occasions similar faults have been sorted promptly at the Exchange.

I hope the 'action', promised by Plusnet, will actually take place tomorrow.

The 'action' did take place on 22nd December 2014 between approximately 16:00 to 17:30, judged by the Internet going offline.
There was no sign of a technician visiting the property or the local Pole, and it was very 'dark' at that time, so it is assumed that it was similar to a couple of previous 'switch/relay' incidents dealt with in the comfort of the Exchange?
Don't Fix It unless it is Broken is only valid if it can be fixed in a reasonable time, otherwise perhaps Maintenance is a good idea?
Of course the response and repair aspect is going to remain with those having responsibility for the provision and maintenance of the infrastructure. Only by getting a good kicking [fine(s)] from Ofcom [?] for poor performance is anything likely to change. Changing ISP is a lottery and so you just have to bite the bullet then suck it and see.
However I am up to the back teeth, still got a couple, so it WILL be bye bye Plusnet.

In reply to a post by RobertoS:

Your best setting in the router is probably ADSL2 (G.992.3) at that attenuation. Not ADSL, and not ADSL2+.

indeed do not use adsl2+ at that loop length, it will perform worse.

In reply to a post by professor973:

Naked Broadband without line rental, is something that can easily be supplied, but suppliers prefer to keep charging line rental

I suspect the cost would be broadly similar.

The line rental (I pay Primus 5.99 a month) is intended to cover the link to the exchange plus the exchange to exchange network, standby generators (if available), the batteries (so your corded phone will still work during a power cut) at the exchange, and general maintenance of the cabling and buildings.

What you pay for broadband is for the network infrastructure, so if "Naked Broadband" would somehow have to add a fee to cover the standard phone cable and network infrastructure on top of the broadband network kit. I am pretty sure that if you can get it (eg overseas) many countries charge significantly more than the basic broadband for this.