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mikky31
I signed up for unlimited broardband with no restrictions (traffic management) with NTL/Virgin Media last year & now it's limited by TRAFFIC MANAGEMENT!! THEY NEVER INFORMED ME OF THIS NO LETTER, NO EMAIL.
They have resticted the speed of all their customers during the hours of 4pm to 10pm to handle the 20 mb connection.
When you ring them to ask why your internet is slow, they pretend that they don't know what the problem is, telling you to ring tech support 25p per min, (theIr multi-million pound money spinner).
The reason they have done this is because they've tried to corner the market by offering the highest bandwidth at the cheapest price; without upgrading their servers, traffic management has been implamented to handle the load.
Don't be fooled, limiting your (so called "UNLIMITED BROADBAND & SPEED") is WRONG! and the denile of this makes it worse. (they say it's because of 5% of greedy users and clogging up the system)
The honourable thing VM could do is to scrap 20mb and supply a speed their servers can handle, and people that signed up before traffic management was introduced should be exempt, that's why people are going mad, because when they signed up their were no restrictions; people feel cheated.
You have a choice, take it or leave it.
You can help yourself eg. If you are a heavy user using peer 2 peer, obviously you have to give back what you have downloaded or get banned from site, so upload in peak times, because until you reach your download quota (750mb for 2 & 4mb,3gig for 20mb) there are no restrictions, you can upload to your peer 2 peer site at maximum in peak times, then after 10pm you can put 20 films on to download at max.
Or if your on 2mb or 4mb ,download NTL/Virgin Media UNCAPPING TOOL, install it, & unlock your modem allowing you to download at 20mb.Be careful with this, only use between 11pm & 7am,(Ideal for downloading Bluray).
THINK OUTSIDE THE BOX
Definitions of unlimited.
Having no restrictions or controls
Having no limits in range or scope
Outright: without reservation or exception
Inexhaustible: that cannot be entirely consumed or used up
A term to describe an action not defined within narrowed limits
Having or seeming to have no boundaries
Downloading 24 hours a day at full pelt is why i joined VM.(I'm aware of fair usage policy),but most get away with that (i have for 4 years).This traffic management is because of the companies GREED & stuff the customers attitude.They never told me when i signed up, that next year they would introduce traffic management, if they had i would have gone with another company, at the moment i am tied to them by contract for another 3 months, and that's why so many are annoyed with them.
I have a business degree + a sucessful business, and this is how corp. business is done.Money comes first and the customer comes last.
PS, If Virgin Media guard dog pcoventry76 disagrees then he IS working for vm.
HE SAYS "i work for the blood service delivering blood".My ass, he's the "HEART" Virgin Media propergander team
Edited by mikky31 (Tue 24-Jul-07 01:47:45)
