Its a miracle!!!! :: Virgin Media

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Seansmit17
(knowledge is power) Fri 05-Feb-10 20:06:22

Re: Its a miracle!!!!

[re: deleted] [link to this post]

well ive just had this response in the newsgroups

> Hi Sean,
>
> Please accept our apologies for how long this issue is taking to resolve.
> I've checked the ticket and it does seem to be an unusual problem causing
> the fault. I can assure that our engineers are working hard to resolve the
> fault as soon as possible.

Will wait till next week.

Whats this"red tools" thingy then?

-------------------------------------------------------------
"When one person suffers from a delusion it is called insanity; when many people suffer from a delusion it is called religion."
- Robert Pirsig (1948-)
-------------------------------------------------------------
Virgin Media 50MB
50606 kbps (6325.8 KB/sec transfer rate)
1378 kbps (172.3 KB/sec transfer rate)
http://www.speedtest.bbmax.co.uk/results.php?t=12584...

deleted
(deleted) Fri 05-Feb-10 22:53:24

Re: Its a miracle!!!!

[re: Seansmit17] [link to this post]

In reply to a post by Seansmit17:
well ive just had this response in the newsgroups

> Hi Sean,
>
> Please accept our apologies for how long this issue is taking to resolve.
> I've checked the ticket and it does seem to be an unusual problem causing
> the fault. I can assure that our engineers are working hard to resolve the
> fault as soon as possible.

Will wait till next week.

Whats this"red tools" thingy then?

The guys on the newsgroups just log straight onto the equipment you connect to at Virgin. Red Tools, Blue Tools, etc, are just diagnostic tools that present the output from the equipment in a nice friendly way.... not that it helps some of them mind wink

Edited by deleted (Fri 05-Feb-10 22:54:44)

Seansmit17
(knowledge is power) Mon 08-Feb-10 16:05:51

Re: Its a miracle!!!!

[re: Seansmit17] [link to this post]

Just had a txt from virgin saying my issue is now resolved... are you sure?!

A test of download speeds from the gamefiles site shows the same 3mb i always get ¬_¬

-------------------------------------------------------------
"Give a man a fish, Feed him for a day. Give a man a religion, He dies praying for a fish"
-------------------------------------------------------------
Virgin Media 50MB
50606 kbps (6325.8 KB/sec transfer rate)
1378 kbps (172.3 KB/sec transfer rate)
http://www.speedtest.bbmax.co.uk/results.php?t=12584...

MrSaffron
(staff) Tue 09-Feb-10 13:26:10

Re: Its a miracle!!!!

[re: Seansmit17] [link to this post]

Even so windows has been known to display odd values at times, maybe its better now than it used to be.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.

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