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Standard User deleted
(deleted) Fri 13-May-11 18:42:35
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New to Virgin today - noticed poor wireless speed


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Just got installed today by Virgin installation team

my broadband speed test is good hovering at 28-30mbps as im on a 30M fibre optic.

noticed that i lost 10-14meg just by going on wifi alone! Even though im less than a meter away - is this normal or?

however it is based beside the TV, would this affect the signals at all?

much appreciated people for your replies

Edited by deleted (Fri 13-May-11 19:51:46)

Standard User deleted
(deleted) Fri 13-May-11 18:43:33
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Re: New to Virgin today


[re: deleted] [link to this post]
 
have noticed that my downstream is very much affected just did a speed test at 14meg

however my upload speed is not affected whatsoever! at 3Mg
Standard User deleted
(deleted) Fri 13-May-11 22:24:13
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Re: New to Virgin today - noticed poor wireless speed


[re: deleted] [link to this post]
 
Are you using Windows XP? XP sometimes needs tweaking.


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Standard User deleted
(deleted) Sat 14-May-11 03:13:34
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Re: New to Virgin today - noticed poor wireless speed


[re: deleted] [link to this post]
 
windows vista, my speeds are great if i plug my ethernet cable but wireless it is terrible downstream

does anyone know what to do on this board please??

thank you!
Standard User ukhardy07
(member) Sat 14-May-11 05:06:12
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Re: New to Virgin today - noticed poor wireless speed


[re: deleted] [link to this post]
 
Change the wireless channel in the router settings.

If your laptops not wireless N, but connects at 54mbps on G you wont see over 15 meg.

Edited by ukhardy07 (Sat 14-May-11 05:06:59)

Standard User deleted
(deleted) Sat 14-May-11 06:48:22
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Re: New to Virgin today - noticed poor wireless speed


[re: ukhardy07] [link to this post]
 
Get an N wireless adapter that plugs into the USB port of your remote computer. See if that speeds things up. (Check that your installed card isn't already N capable before you shell out though).
I found too that WPA2 encryption gives the best speeds providing that the adapters match the router settings.
Standard User deleted
(deleted) Sat 14-May-11 14:40:46
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Re: New to Virgin today - noticed poor wireless speed


[re: deleted] [link to this post]
 
how can i notice this wireless N?


by the way i was with O2 BROADBAND receiving 15meg+ on my wireless hub so i think this is out of the question?

thanks guys

*UPDATE* - I do not have N Technology wireless, so 30MEG is running the Wireless N Technology.. even thought O2 was giving me 15meg on their wifi ?

Also the handfree phone is plugged near the superhub and its very close to the tv, possible interference?

Edited by deleted (Sat 14-May-11 15:18:30)

Standard User jchamier
(knowledge is power) Sat 14-May-11 16:40:32
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Re: New to Virgin today - noticed poor wireless speed


[re: deleted] [link to this post]
 
In reply to a post by Slamsher:
*UPDATE* - I do not have N Technology wireless, so 30MEG is running the Wireless N Technology.. even thought O2 was giving me 15meg on their wifi ?


The O2 TG585v7 router had wireless performance issues. Many people plug in a different wireless box - if they're close enough to the exchange to get higher speeds.

James - be* pro - on THFB - sync about 17.2mbps - BQM
Standard User deleted
(deleted) Sat 14-May-11 17:25:15
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Re: New to Virgin today - noticed poor wireless speed


[re: jchamier] [link to this post]
 
well now i adjusted a few things like channel, the superhub is connected to 124mbps now instead of 300mpbs on 802.11 wireless type, as im not on N Technology

however im having a rough time going past 20meg on wifi - im sittin right next the wifi hub too

its like its stuck on 20meg or below. im guessing its because im not on N Technology? but i wouldnt think this should cause it?

Edited by deleted (Sat 14-May-11 17:42:16)

Standard User jchamier
(knowledge is power) Sat 14-May-11 18:12:18
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Re: New to Virgin today - noticed poor wireless speed


[re: deleted] [link to this post]
 
In reply to a post by Slamsher:
its like its stuck on 20meg or below. im guessing its because im not on N Technology? but i wouldnt think this should cause it?


Well G wireless throughput maxes out about 22meg....

WiFi is a strange beast, you don't get the speeds it shows on the connection in XP, but you do get these speeds with ethernet cable.

try plugging an ethernet cable in and doing the same speedtest.

James - be* pro - on THFB - sync about 17.2mbps - BQM
Standard User deleted
(deleted) Sat 14-May-11 19:00:05
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Re: New to Virgin today - noticed poor wireless speed


[re: jchamier] [link to this post]
 
plugging ethernet im getting full speeds no packet loss perfect connection, the connection isnt the issue its the Wifi. i have tried changing channels to disabling security etc with little effect

thanks.
Standard User jchamier
(knowledge is power) Sat 14-May-11 19:59:00
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Re: New to Virgin today - noticed poor wireless speed


[re: deleted] [link to this post]
 
In reply to a post by Slamsher:
plugging ethernet im getting full speeds no packet loss perfect connection, the connection isnt the issue its the Wifi. i have tried changing channels to disabling security etc with little effect


You might get a tiny bit more if you can configure the superhub to G only wireless if that is what your adaptor supports. Sounds as if you have an adaptor/laptop with a "super-g" adaptor maybe?

Hopefully someone with VM will assist here - as my friends have only the 10m service so don't have the hub smile

James - be* pro - on THFB - sync about 17.2mbps - BQM
Standard User deleted
(deleted) Sun 15-May-11 12:14:34
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Re: New to Virgin today - noticed poor wireless speed


[re: jchamier] [link to this post]
 
I've got a 30MB VM Superhub.

Here's a couple of wireless speedtests from the wife's laptop this morning. The laptop's about 30 feet away, but distance doesn't seem to matter that much. It's an Acer 6930Z running Vista.

http://speedtest.net/result/1296839613.png

http://speedtest.net/result/1296839090.png

Let me know what settings you would like to know.Here's a screenshot of the superhub wireless settings.

http://www.mediafire.com/i/?8luf6wqfux6ltst

Regards
Standard User ukhardy07
(member) Sun 15-May-11 13:21:05
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Re: New to Virgin today - noticed poor wireless speed


[re: deleted] [link to this post]
 
If you don't have wireless N...

You're going to see a theoretical max of 24 mbps via wifi, however if neighbours have wifi to (which they will), cordless dect phones, baby monitors, wireless tv transmitters, ususally you see a max of 10 - 20 meg on wireless G. So 15 meg seems about right given interference.

You need to upgrade to wireless N for any quicker speeds
Standard User deleted
(deleted) Sun 15-May-11 18:12:59
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Re: New to Virgin today - noticed poor wireless speed


[re: deleted] [link to this post]
 
wow nice speeds for wireless, however is it N Tech ur wireless capability?

By the way if your saying i should max out 20meg on a G technology (wifi) why am i receiving 3-6meg in my room if wifi is in the living room?

seems like the wifi strength is poor also
Standard User deleted
(deleted) Sun 15-May-11 18:50:33
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Re: New to Virgin today - noticed poor wireless speed


[re: deleted] [link to this post]
 
Superhub is wireless N, as is the Acer laptop.

What sort of laptop is it? If it's running Vista (like the wife's) it must be a wireless N capable machine.

My wireless band is set to 2.4, and it's set to auto find the best wireless channel.

I'm no tech, so I can't help other than let you know what my settings are.

Cheers
Standard User deleted
(deleted) Sun 15-May-11 19:48:41
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Re: New to Virgin today - noticed poor wireless speed


[re: deleted] [link to this post]
 
If I were you I'd move the router and computer as far aware from the TV as possible as this can cause problems. TVs can be very effective barriers to radio signals so best if yours is not between the router and computer, and better still if both are further from the TV anyway. .
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