Virginmedia - addlestone / greater london area

For some reason I cannot access lots of websites such as wikipedia, abebooks etc

I cannot even log into the virginmedia forum to ask there

I know they are working as they work on my mobile via 3g

This is on virginmedia, I think on the addlestone network.

I tried open dns and it made no difference.

The service status shows no issues. Its the same on all pcs and all browsers.

Anybody have any idea what's going on

Edited by ukhardy07 (Sun 16-Oct-11 16:30:09)

I have the same issue.

I cannot connect to cableforum.co.uk, either by name or IP address. Same goes for other sites (though Wikipedia is working OK for me).

I've noticed that a reverse DNS lookup back to me shows me having a 'croy.cable.virginmedia.com' suffix (I'm in Crawley). I don't recall seeing that before.

Exact same problems here in North London.

Where I am is basically 30 seconds from the m25, so similar area.

Just an engineer told me the connections routed via Addlestone a while back.

Cannot get on cableforum either.

Quite annoying, we had a few issues over the summer too.

Edited by ukhardy07 (Sun 16-Oct-11 16:10:12)

in sutton connected to the croydon hub and pages are loading slower atm but still getting 6mb a sec download atm.

Exact same issue here in Wandsworth (slamb)
Half the www is fine, half is caput.

I think the problem is a little more widespread. My connection is from Gateshead and I'm having the same trouble.

Same here. Web very slow, some sites not working. Looks like a national problem.

Virginmedia told me there is a 'good service' on all of my services. Shows how much they know. & yes it's looking much more widespread.

Edited by ukhardy07 (Sun 16-Oct-11 17:18:06)

Same problem here in Farnborough, OpenDNS doesn't help either, must be a national issue with VM.

dont think the issues you guys are having are national...

no probs up here in glasgow..all is well..

I'm OK in the midlands but folks from the Manchester area are also reporting problems over on cableforum.

Naturally their VM status pages all say the sun is shining and it's a lovely day.

Unplugged my superhub and plugged back in and something seems to have improved.

Tracert's to the sites in question may reveal the common issue.

Probably one regional node/peering link has fell over.

Service Status has been updated...

intermittent connection issues on your broadband internet service
Reported on: Sun 16 Oct 2011, 06:27 PM
Estimated fix time: Sun 16 Oct 2011, 10:26 PM
Fault reference: F001770031

Last login: Sun Oct 16 20:32:38 on ttys000
J-MacBook-Pro:~ traceroute www.wikipedia.org
traceroute to wikipedia-lb.esams.wikimedia.org (91.198.174.225), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 4.573 ms 0.974 ms 0.874 ms
2 cpc10-addl4-2-0-gw.6-3.cable.virginmedia.com (86.**.***.1) 27.920 ms 57.853 ms 87.664 ms
3 hers-core-1b-ae1-1686.network.virginmedia.net (80.3.33.197) 26.416 ms 11.537 ms 15.709 ms
4 popl-bb-1b-so-501-0.network.virginmedia.net (213.105.175.41) 12.396 ms 41.410 ms 46.831 ms
5 popl-bb-1a-ae0-0.network.virginmedia.net (213.105.174.229) 77.954 ms 30.806 ms 12.039 ms
6 popl-tmr-1-ae4-0.network.virginmedia.net (213.105.159.2) 15.824 ms 41.904 ms 52.800 ms
7 amst-ic-1-as0-0.network.virginmedia.net (213.105.175.6) 71.648 ms 41.892 ms 60.441 ms
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * *


and

Last login: Sun Oct 16 20:33:20 on ttys000
J-MacBook-Pro:~ traceroute community.virginmedia.com
traceroute to virgin.lithium.com (46.19.168.46), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 4.375 ms 0.817 ms 1.030 ms
2 cpc10-addl4-2-0-gw.6-3.cable.virginmedia.com (86.**.***.1) 21.837 ms 16.620 ms 23.139 ms
3 hers-core-1a-ae1-1686.network.virginmedia.net (80.3.33.77) 43.956 ms 50.334 ms 59.542 ms
4 brnt-bb-1a-so-110-0.network.virginmedia.net (213.105.175.37) 37.824 ms 31.755 ms 9.685 ms
5 brnt-bb-1b-ae0-0.network.virginmedia.net (213.105.174.226) 15.311 ms 44.229 ms 28.247 ms
6 brnt-tmr-1-ae5-0.network.virginmedia.net (213.105.159.50) 35.291 ms 55.177 ms 54.337 ms
7 telc-ic-1-as0-0.network.virginmedia.net (62.253.185.74) 60.356 ms 11.730 ms 18.871 ms
8 ldn-b2-link.telia.net (213.248.100.97) 33.210 ms 24.023 ms 12.890 ms
9 ldn-bb2-link.telia.net (213.155.133.4) 19.302 ms
ldn-bb1-link.telia.net (80.91.245.26) 46.849 ms
ldn-bb1-link.telia.net (80.91.249.171) 18.919 ms
10 adm-bb1-link.telia.net (80.91.245.107) 50.995 ms
adm-bb2-link.telia.net (80.91.253.146) 31.680 ms
adm-bb1-link.telia.net (80.91.253.191) 44.069 ms
11 adm-b4-link.telia.net (80.91.253.182) 89.195 ms
adm-b4-link.telia.net (80.91.253.152) 26.908 ms
adm-b4-link.telia.net (80.91.253.182) 23.958 ms
12 internap-ic-140145-adm-b1.c.telia.net (213.248.67.162) 19.774 ms 19.099 ms 21.275 ms
13 95.172.79.1 (95.172.79.1) 100.547 ms 32.405 ms 27.599 ms
14 lithiumtechinc-1.mpr1.ams004.pnap.net (95.172.78.146) 54.616 ms * 41.727 ms
15 * *

goes on with the stars from here onwards...

Been ongoing all day now, not 6:30pm ish as the website suggests

If anyone on windows wants to post up their traceroute, use tracert command in cmd instead of traceroute.

Edited by ukhardy07 (Sun 16-Oct-11 20:43:21)

No service at all in the Reading area - I cannot get ANY internet address and the router reports that connection between the LAN and WAN is denied. Failed at about 10:45 this morning.

Back on full by 15:30 in Reading