We have installed Business VOOM-500 (plus a /28 subnet) since MAY.
From the install day to date the download speeds are horrible (upload is 'OK').
We had several technician visits and the result is that MULTI-thread downloads are OK but SINGLE-thread ones are still horrible (40 to 100 Mbit depending also on server used for testing).
Can you please share your stats (both multi AND single thread) so we can come to conclusion if a bigger complaint needs to be lodged?
HINT: (using speedtest.net web-based tester we have found the GTT.net London or Slough give the "best" results. Maybe due to their Bandwidth available. Please try those as well.
Thank you in advance !!!