Hoorah!
Very pleased to hear that you're now connected.

However for the time of day, that's not a very good download speed.
Do the multiple file download test (without a router) when you've got some time?

Speeds seem to be fine at the moment. Here's a wireless speed test

http://www.thinkbroadband.com/speedtest/results/id/12096654279926012556.html

Now all I need is them to set me up on selfcare. My default email works on webmail but says it's invalid in selfcare. Oh and nearly forgot they need to replace the taped up joint from the external cable to the internal with a proper wall mounted box (another complaint).

In reply to:

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Speeds seem to be fine at the moment. Here's a wireless speed test
http://www.thinkbroadband.com/speedtest/results/id/12096654279926012556.html

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That's more like it!

In reply to:

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Now all I need is them to set me up on selfcare. My default email works on webmail but says it's invalid in selfcare.

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I suspect that'll be connected to the merging of the TW + NTL customer databases that's due to be fully working on May 6th.

Just a quick update.

Phoned TS regarding no selfcare access last Friday and was told it would be fixed within 3 working days. Lost email access on Tuesday. Phoned them Thursday and was told it was a problem effecting more than just me but got access to my email back. Don't know if I will ever get selfcare working.

Phoned CS asked about my outside box complaint and I now have an appointment on Wednesday for them to put one in.

Good job my Bulldog email still works.

Now your connected @18 Mbit check your area to see that you don't fall under the " New Rules STM" that VM are testing in certain areas, the "New Rules STM" now start at 10am, as opposed to 4pm for the existing STM. On an 18Mbit connection it will be very easy to hit your download allowance very quickly and trigger STM no matter where you live ... just so you know.

http://tinyurl.com/4szvz5

Edited by deleted (Sat 17-May-08 10:09:21)

I am in Enfield so the new rules apply.

Quick update. They finally fixed my selfcare login.

then welcome to the wondeful world of VM ... you should be fine on your connection.