Hi All

Been with VM for 3wks now on their 10mb service with no issues (yet!). Wanted to find out what the padlock button on the VMDG280 Hub does & couldn't find any manuals generally or on the Netgear site. However, the nearest thing is a CG3300G & the link is below.

Netgear CG3300D setup info

Hope this helps.

I've just had VM Broadband L (10meg) installed literally a few hours ago. Gutted that I can't use my own router.

Phoned them up straight away (after reading this thread) and was told that, as of the past couple of weeks, they no longer send out standalone modems and that this is the only device they will provide.

If anyone asks - and successfully receives - a modem in replacement for this Netgear piece of junk please let me know so that I can ring VM back and call them liars.

Cheers.

I'm on XL (20Mb) and VM sent me a new Ambit 256 about a month ago (to replace an old Webstar they say will be useless early next year).

Draw your own conclusions...

They aren't installing any stand-alone modems. If you're on 10Mbps or higher you get the standard hub, 20Mbps or higher you get the DOCSIS 3 Superhub.

In reply to a post by Ignitionnet:

They aren't installing any stand-alone modems. If you're on 10Mbps or higher you get the standard hub, 20Mbps or higher you get the DOCSIS 3 Superhub.

They might well not be installing them but they *are* still (as was previously asked) "sending them out".

While I can appreciate the need to standardise on kit, aren't VM going to hang on to just one bog-standard modem for the awkward squad (like myself) who'd much prefer to specify and purchase their own routers?

In reply to a post by ceedee:

In reply to a post by Ignitionnet:

They aren't installing any stand-alone modems. If you're on 10Mbps or higher you get the standard hub, 20Mbps or higher you get the DOCSIS 3 Superhub.

They might well not be installing them but they *are* still (as was previously asked) "sending them out".

While I can appreciate the need to standardise on kit, aren't VM going to hang on to just one bog-standard modem for the awkward squad (like myself) who'd much prefer to specify and purchase their own routers?

No - once the firmware is done the hubs will be able to function as modem only and you can use your own router from there.

Whether you can get a standalone modem if you complain enough or not depends on stock levels. When they're gone, they're gone.

I'm very relieved that I've got this new one then!

Thanks, as always, for explaining what's going on.

In reply to a post by ceedee:

I'm very relieved that I've got this new one then!

Thanks, as always, for explaining what's going on.

No worries.

Once Netgear have shfited their rear end and gotten the firmware in place so that the hubs can be used as bridges only, turning them into extra pretty cable modems, it'll become a non-issue. Little point in Virgin holding stocks of modems once this happens as the Netgear cable modems will be just fine, it's the router part by all accounts that sucks.

In reply to a post by Ignitionnet:

No - once the firmware is done the hubs will be able to function as modem only and you can use your own router from there.

That would suite me down to the ground! If that was the case then why can't Virgin Media just tell me that this is in the pipeline?

All I want is to disable NAT with a big tick-box that says "Disable all router facilities and function as a cable modem (well, bridge) only" and I'll be happy with that. Why isn't this already a feature? It's annoying that my £150 router is currently being used as a paperweight.

Why rush out untested hardware with countless problems and issues? Looks like I'm lucky and have received one of these boxes a few firmware revisions down the line but it's still not great.

Do you have an evidence you can point me towards to suggest that there'll be a firmware upgrade allowing you to put the VMDG280 into 'bridge only' mode please?

In this thread - http://community.virginmedia.com/t5/Up-to-50Mb-broad... - a VM staff member says that they don't have a date when bridge mode support will be available.