Edited by deleted (Sat 05-May-12 20:37:51)

In reply to a post by JonasTone:

Hi, i am also a disgruntled VM customer on the 100Mbit line, what you see on you monitor is MASSES of over usage on you're local exchange contact VM BB services during day time hours to speak to an English rep who can get things done, explain that you have had the issue for some time, also check on the VM customer forums for others with issues in the same area as you, if they fail to do anything after 1 week contact the OFFICE OF THE CEO of virgin media and explain that there is an issue and that it is unacceptable, include links to the BBM pics that you posted so they can see, run pings to bbc.co.uk through CMD and record you're results. They will fix the issue, you have a connection that is way worse than mine has been, They may take a while(ive beeb having issues for a year) and tell them that unless they fix it you will go to another provider as there are always other options, especially with SKY release fiber speeds, and BT to.

John