In reply to a post by kwikbreaks:

VM are completely upfront about traffic management...

http://help.virginmedia.com/system/selfservice.contr...

Those are the limits to the "unlimited" service. Any other limits are purely congestion which as I said can be severe in some areas and can take quite a while to get fixed. That said you'd probably exceed 6.5Mbps most of the time come what may.

I disagree. In addition to those limits, there is also the detrimental use policy where they reserve the right to warn or disconnect you if they think your usage is too high. How high is too high they will not tell you.

Link:

"We do not have a defined acceptable usage figure.
If your usage during the hours of 0900 and 2100 daily doesn�t significantly reduce, this can lead to your broadband service being temporarily suspended or even permanently disconnected without further notice.

Not very upfront at all if you ask me. Especially since they don't provide any accurate reliable way for you to determine your usage.

Edited by deleted (Fri 18-May-12 17:53:41)

Thanks info.... that's worth keeping in mind as I would have expected Sky to insist on at least 30 days notice for termination of the service.

I'm now looking at comparing the price of just getting Virgin Broadband and keeping my phone with Sky. Of course I understand that to get a 'better' deal, they want you to get one of their bundles but looking at the charges for Virgin's telephone service, a rough calculation shows they are more expensive than what I'm paying for Sky phone now.

Bottom line is that it doesn't look like my local exchange is going to be updated in the near future and Virgin Broadband would give me much higher broadband speeds than I'm getting at the moment.

Thanks for the response

Thanks info.

From what you've said, it doesn't look as cut 'n' dry as it first seemed ...

For example; Sky (who I'm with at the moment) offer a truly unlimited policy for their broadband. With the introduction of Sky Anytime+ (download 'on-demand' TV via your broadband connection direct to the Sky box), it would be rather odd for them to start limiting the amount you download as they clearly want Sky customers to use their anytime+ package.

One of the reasons I'd now be happy to move to Virgin Broadband is Sky's recent change of policy with regards Anytime+ (at first, you could only use the service if you were also a Sky Broadband customer) and that you can use the Anytime+ service, no matter who your broadband provider is.

Anytime+ is something I use a lot and if those sort of restrictions you mention started to apply, mainly because of using something like the Sky Anytime+ service, then that could be a problem.

I'd really like the extra speeds available via Virgin, but I guess I'm going to have to think a bit harder if it would be worth moving or not.

Thanks again for the info

In reply to a post by qasdfdsaq:

I disagree. In addition to those limits, there is also the detrimental use policy where they reserve the right to warn or disconnect you if they think your usage is too high. How high is too high they will not tell you.

They stopped issuing the threatening letters months ago.

http://community.virginmedia.com/t5/General-broadban...

IMO it's probably why so many areas are now virtually unusable - it was the last ditch defence against a 24x7 seeder and now there is none other than the STM which only helps others a bit as it is far too generous on the speed reduction,

Edited by kwikbreaks (Fri 18-May-12 21:53:59)

If that's the case then my apologies. The information's still on their website, so I assumed it was still in effect.

I just added the link. http://community.virginmedia.com/t5/General-broadban...

The VM website is a bigger pile of junk than their network...