If you cannot compare Virgin Media with other broadband in the UK that does not use DOCSIS who should they be compared with?

The SmallWorld and WightCable services?

If you go by your logic the service is limited by the speed restriction of the package. VM provide an unlimited download service which they provide. At no point do they try and hide their TM so again I ask what is the problem?

I have taken the following quotes from their broadband sales page VM 100mbit compare

Download speeds may be affected by Traffic Management measures from time to time and heavy users may experience a temporary reduction in download speed during these periods.

Downloads without hidden charges: Acceptable Use Policy applies. Traffic Management operates from 4pm to 9pm and 10am to 3pm, to ensure a consistent user experience.

Acceptable use policy applies. Download speeds may be affected by Traffic Management measures from 9am to midnight. Heavy users may experience a temporary reduction in download speed during these periods, however, users can continue to download without any interruption or charge at the reduced speeds, and are not subject to a monthly download limit. Traffic management measures are in place to ensure a consistent user experience and impact only the heaviest users.

What do you mean $149 for dial up we had free dial up 15 years ago in this country?

In reply to a post by foxuk:

As to providing a link to the family's server and proving payment - get real, I may have been born at night but it wasn't last night.

For comparison between the USA and the UK I relied on the incredulous reaction of our kids and grandkids in the States when they compare prices between Cities - yes I know about the patchy provision we have an elderly aunt on dial up in Northern California BUT she only pays $149 a year. No I will not give you her name address and telephone number - I probably wouldn't if you were the Pope let alone a Virgin fan club member.

While I generally agree with your position that VM sell a 'Unlimited' service with limits, this has been deemed acceptable by the ASA. In the same way that the ASA doesn't insist that 'Free' means you don't have to pay for it. It is not something I like but it is something we can't realistically do anything about.

However, your comments above are incredibly obtuse, I too would love more details on this Dutch hosting provider that can provide 1Gb symmetric truly unlimited internet access for less than VM charge. I'm not asking for a link to your specific server, just a link to the company that provides this kind of service. Likewise, if you have any links to US service providers that provide truly unlimited access at comparable speeds to VM it would assist your argument.

In reply to a post by Daemon66:

In reply to a post by foxuk:

As to providing a link to the family's server and proving payment - get real, I may have been born at night but it wasn't last night.

For comparison between the USA and the UK I relied on the incredulous reaction of our kids and grandkids in the States when they compare prices between Cities - yes I know about the patchy provision we have an elderly aunt on dial up in Northern California BUT she only pays $149 a year. No I will not give you her name address and telephone number - I probably wouldn't if you were the Pope let alone a Virgin fan club member.

While I generally agree with your position that VM sell a 'Unlimited' service with limits, this has been deemed acceptable by the ASA. In the same way that the ASA doesn't insist that 'Free' means you don't have to pay for it. It is not something I like but it is something we can't realistically do anything about.

However, your comments above are incredibly obtuse, I too would love more details on this Dutch hosting provider that can provide 1Gb symmetric truly unlimited internet access for less than VM charge. I'm not asking for a link to your specific server, just a link to the company that provides this kind of service. Likewise, if you have any links to US service providers that provide truly unlimited access at comparable speeds to VM it would assist your argument.

I'm sorry but there is not a chance in hell any company provide a dedicated 1 gig up and down truly unlimited service for cheaper than VM provide their 100/120mbit package.

As far as his statements about the USA he has already said his Aunty pay $149 for dial up. We can get broadband in this country a lot cheaper than what she is paying for dialup.

Edited by deleted (Wed 03-Apr-13 11:10:42)

Thank you for again totally ignoring what I posted and replying with a lot of contractual twaddle.

Can I try an easier question for you?

Is it possible for Virgin to supply an UNLIMITED service?

It is a really simple question. Go on be a devil. One word will do. An honest answer without prevarication.

You can do it. I have faith in you.

Jon

P.S. I have no knowledge of Virgin ever providing a free dial up service and I've been a customer for many many years. BTW. Aunty had to dig her own trench for the phone line 40 years ago as well..... see what you can make of that by twisting it.

P.P.S. The wife thinks you may be referring to Virgin's free internet where they only charged for the phone call at 1p per minute...... I mentioned only yesterday how easy it was to run up bills of over £100 a month..... Before you ask I am not going to search the attic to find the old bills to prove my claim you will just have to take my word that i 'over-used' a dial-up connection and drove everyone mad because they couldn't phone me.

I have an unlimited service because I could set things upto download and leave my connection maxed out for an entire month and I would not incur any charges. So where is the limit?

Are you talking about the throttle they would probably apply? Well that is nothing clearly not advertised and nothing I don't know about.

So again I ask where is the limit on your product?

In reply to a post by Daemon66:

In reply to a post by foxuk:

As to providing a link to the family's server and proving payment - get real, I may have been born at night but it wasn't last night.

I too would love more details on this Dutch hosting provider that can provide 1Gb symmetric truly unlimited internet access for less than VM charge. I'm not asking for a link to your specific server, just a link to the company that provides this kind of service. Likewise, if you have any links to US service providers that provide truly unlimited access at comparable speeds to VM it would assist your argument.

I think he may be referring to his seedbox. There are quite a few companies that provide this service for reasonable rates but you can't compare that to a domestic ISP.

Edited by deleted (Wed 03-Apr-13 11:37:57)

Talk about apples and oranges. Even if he is talking about seedbox there are multiple servers on each connection its not dedicated.

In reply to a post by Daemon66:

However, your comments above are incredibly obtuse, I too would love more details on this Dutch hosting provider that can provide 1Gb symmetric truly unlimited internet access for less than VM charge.

Sorry you must just have missed my answer - I already apologised for being side tracked from the subject of limiting an unlimited service. I can apologise to everyone individually if required. BTW I am sitting here feeling even happier about our dedicated family server.

Yes the ASA have made many questionable decisions in the past possibly including the one about Virgin.

The thing is we can do something about it in the same way that the people who were miss-sold insurance did. I just wish that compensation had been backdated a few decades further.....

The simple fact is that Virgin are limiting an unlimited service.

I fell for the same obfuscation as the ASA by straying away from the fact into comparison which is the tactic used by virgin in it's current and previous incarnations.

Yes I may have used statements that I should have realised would be questioned and I have apologised for that. I have sinned, I have sinned greatly. But no I'm not posting links to anything connected with my family on an open forum.

I hope that is finished now or should I turn on the web cam and commit hari-kiri (sepuku)?

Jon

P.S. CLUE - the provider isn't Dutch, I never said who the provider was just the location of the server farm.

I'm not asking for information about you, your family or your families server. I just said that there is no way on this earth you have a dedicated 1gig unlimited backbone for the same price or less than what you pay for VM.

I still want you to tell us how your service is limited? and Why if the service is so poor why you continue to be a customer?