Virgin Media own the market they are in so my argument is how can you compare them ?

I simply stated their advertising is misleading and they never promote the Traffic management policy when you go through the stages of signing up, that in my eyes alone is misleading

I signed up to IDnet I knew that I would be charged if I downloaded over 100gb a month

where does it state with virgin media that if I downloaded a certain amount my connection will be penalised to roughly half what it should be ?, where does it clearly state that during the signing up stage !

Why dont you pro virgin media posters go through the stages of signing up and click on their terms and conditions link concerning their traffic management policy, It goes to a 404 unavailable page

why not click on their live chat java applets and watch what appears on your screen when they greet you, only company to offer you fibre optic broadband when clearly they have been warned about misleading advertising.

this is indefensible and clearly they are getting away with it

In reply to a post by Stanman_24:

Virgin Media own the market they are in so my argument is how can you compare them ?

I simply stated their advertising is misleading and they never promote the Traffic management policy when you go through the stages of signing up, that in my eyes alone is misleading

I signed up to IDnet I knew that I would be charged if I downloaded over 100gb a month

where does it state with virgin media that if I downloaded a certain amount my connection will be penalised to roughly half what it should be ?, where does it clearly state that during the signing up stage !

Why dont you pro virgin media posters go through the stages of signing up and click on their terms and conditions link concerning their traffic management policy, It goes to a 404 unavailable page

why not click on their live chat java applets and watch what appears on your screen when they greet you, only company to offer you fibre optic broadband when clearly they have been warned about misleading advertising.

this is indefensible and clearly they are getting away with it

What market do Virgin media own? You can compare Virgin with any broadband isp on a number of key factors in my opinion being:

1) Speed
2) Latency
3) Reliability


It states it clearly that if you are a heavy user your connection will be throttled.

I think its funny you moan about Virgin yet you sign up to ADSL which at most gives you 24mbps with a monthly CAP of 100gb.

where does it state with virgin media that if I downloaded a certain amount my connection will be penalised to roughly half what it should be ?, where does it clearly state that during the signing up stage !

ermmmmm in the terms and conditions you agree to.........

this is indefensible and clearly they are getting away with it

well clearly ive provided a defense...

Obviously you have not tried the traffic management link on the product pages, which appears broken currently.
Have informed Virgin Media, only really becomes news if they leave it like that for days.

Beyond that, some people are being overly defensive and others overly combative, so I suggest people calm down, take a breath and count to ten before posting in the future.

your are a liar !

Sign up to virgin media and show me at what stage do they clearly state their traffic management policy and how it affects you.

Your clearly going off subject here and I am becoming highly suspicious of your motives.

I signed up to virgin media without properly investigating their traffic management policy. When I tried to find out the link was broken.

So I carried on signing up and never tried to find out what it meant.

It was only until Andrew posted on the forums about a reduction of throttling did I clearly understand how it affected me.

I also cancelled the contract and surprisingly had a phone call off an engineer confirming the visit only to be told that I had cancelled and no longer required it. Needless to say he was aggressive with me on the phone and simply hung up.

What are you suspicious of?

Your inability to open your eyes and read a bit of small print does not make me a liar.

In reply to a post by Stanman_24:

I signed up to virgin media without properly investigating their traffic management policy. When I tried to find out the link was broken.

So I carried on signing up and never tried to find out what it meant.

See what I mean your fault not theirs.

I also cancelled the contract and surprisingly had a phone call off an engineer confirming the visit only to be told that I had cancelled and no longer required it. Needless to say he was aggressive with me on the phone and simply hung up.

You sure his attitude was nothing to do with the way you spoke to him?

I stand corrected your not a liar

Must have been updated the past 10 days or so as I wasn't offered this when I signed up

In reference to store.virginmedia.com/checkout/confirm-order:

The legal stuff
Here are all the terms and conditions around setting up your new services. All you have to do is read them through and then tick the box below to let us know that you�re happy with them.
Virgin Media general terms and conditions

Here�s all the important legal stuff to do with your Virgin Media services.

Terms and conditions.

Statement about broadband speed
It�s worth knowing that the actual speed of your Virgin Broadband might vary from the speed advertised, especially during peak times (5pm-11pm). Speed can vary for lots of reasons, like the number of people online or our Traffic Management policies. To find out more about broadband performance, read our FAQs.
I accept all of the terms and conditions and have read the statement about broadband speed.

Edited by Stanman_24 (Wed 03-Apr-13 17:15:45)

Come on, be sensible and calm down.

Just because I think that even though Virgin are the best of a bad lot they are a lying cheating bag of doo dah there is no need to get flustered and all het up.

Take some advice from an old man. Not everyone will agree with you all the time.

Repeating the same old same old twaddle isn't going to make you any more believable to me. The Virgin Emperor's clothes are somewhat transparent......

To be quite honest I am regretting having not set up a new ID before replying to your posts on your Virgin Heroes. I don't like you knowing the regular ID let alone any other details about anything I may have or be supplied.

I may be daft and probably a bit silly BUT do you really expect me to believe that you spend all this time and effort defending Virgin and don't get paid to do it.

If you think I would spoil a relationship with anyone by giving you a link you are very much mistaken. I have much too much respect for people to take the risk of inflicting you on them.

Now as my grandchildren would say 'Take a chill pill' and try not to obsess so much about Virgin.

Jon

That has been there since at least December 2012 when I last placed an order.