Money back guarantee: The 14-day money back guarantee is available for new cable customers and existing cable customers taking a new service. Call us within 14 days of service activation to cancel and we'll refund the first month's charge and any installation charge. You will only be charged for transactions (calls, texts, purchases, service upgrades) occurring after activation. Statutory rights not affected.

Make sure you cancel in less by day 10 or before if using this get out clause. Record every step you take from then on to make sure they cancel accurately.

Just to add some balance, as most people seem to be knocking VM and saying how bad it is...

I've been on cable for a l-o-n-g time, from when it first came to my area. There are occasional issues which get resolved, eventually, but in the main I've had a constant good service. Speeds have been what they say, for the last year 100Mbps down and 6Mbps up has remained pretty stable. Upload speed has always been an issue, it's a lot less ratio wise than with FTTC or other services.

But, this is just in my area. I accept that several areas have issues with high utilisation and speeds are well below what they should be. I read about them on here all the time The best advice is to find other Virgin customers in your area and ask them what speeds they get, are there any issues ?

Been with VM for just under a month and I get consistent 100MB speeds (not seen anything dip) and the service has been rock solid.

So all in all I'm impressed.

I must be in a good under utilised area.

Obviously over utilisation will depend on where you are. I'm in the SE of UK (not London). Currently I have two sons on line gaming and my other half on Skype. I don't appear to have any issues with the Vivid 200 service.

Here's a Ookla test.

http://www.speedtest.net/result/5102909968.png

And TBB

http://www.thinkbroadband.com/speedtest/results.html...

Thanks for all the responses people, I did read them all

Regarding upload - currently I have ~6mbit per line due to aluminium, and don't bond the upstream so only get the full ~12mbit or so when uploading multiple threads. 200mbit from Virgin should therefore be faster in that direction.

I think I will try to go for 1 of each service, the annoying issue is that I'm still in contract on both services here, so will either have to move them both (therefore re-contracting them both) or pay one off. If I pay one off to get VM, then cancel VM, then resubscribe to the 2nd FTTC, I'm going to be annoyed! If I keep both, then VM is fine in my area, well, let's just say I don't think the Mrs will be best pleased.

I'm going to at least try VM though, 200mbit is too enticing not to try.

In reply to a post by Ignitionnet:

In reply to a post by mlmclaren:

In reply to a post by hedgie:

On another forum a VM Staffer has told me that VM Business sales check capacity first and will only sell what they can reasonably deliver. VM retail (Domestic) on the other hand refused to adopt this approach and reserve the right to sell any package to anyone in any area without checking if it is technically possible.

That due to Virgin business connections having a SLA meaning they're obliged to provide a certain level of service... domestic users however don't have that hence the cheaper price

The SLA is on fix time, not performance.

Indeed, and if you read the small print, you'll find that if your business operates outside traditional business hours, you'll get traffic shaped. Which is a nice little catch.

In reply to a post by therioman:

Indeed, and if you read the small print, you'll find that if your business operates outside traditional business hours, you'll get traffic shaped. Which is a nice little catch.

Not enforced on the 100/200/300 packages but they certainly can if they so wish.

In reply to a post by nemeth782:

Regarding upload - currently I have ~6mbit per line due to aluminium, and don't bond the upstream so only get the full ~12mbit or so when uploading multiple threads. 200mbit from Virgin should therefore be faster in that direction.

Erm, maybe not...

On 200Mbps download (VIVID200) you will only get a max of 12Mbps upload - that's the package I'm now on.
see: http://my.virginmedia.com/traffic-management/traffic...

In reply to a post by adslmax:

FTTC is far better reliable than hammer cable of horror!

I don't know about that... cable IMO is far more reliable than DSL when you consider many issues outside our control such as REIN and distance and also many issues that seem to have started popping up as VDSL has got more popular is congestion on ISP's networks...

However both technolgies have their pro's and con's,

Cable 'can be' fast (handles higher frequencies)
VDSL is more stable (less jitter)
Cable isn't affected much by environmental factors (interferance, crosstalk...)

sure theres more that could be listed for both...