Jees, you really get offended don't you when someone goes to someone else for advice, I apologise for that.
No conspiracy theory, just facts based on what I have seen and was told, and it all fits.
Yes a move to a non VM area would sort the issue, If I didn't own this house too and rent it to 5 people when I am not here, And for that I need 2 FTTC lines or a decent VM line. (in fact this house has a VM white box in every room, believe it or not. Some still connected and some not.
So I can still find out what VM are doing about it.
Not offended in the slightest was just curious as to what was so interesting and why they were claiming, incorrectly, that the network was so broken in so many areas when it's in the best shape it has been since 2014 and work is still ongoing.
300Mb appears to be available on both Newport and Newport East hubsites. The website, incorrectly, states up to 200Mb but clicking to order broadband will show 300Mb as being available.
If it weren't available I imagine your slating of the peak time performance would explain it.
300Mb requires either very low traffic and 12 downstream channels, that doesn't exist anymore, or at least 16 downstream channels.
It was removed because the areas were on either 10 or 12 downstream channels and load was too high, then removed until 16 channels were implemented via new CMTS.
Based on Mr S's post and the above I imagine the new CMTS are there but more channels and node splits are needed.
I'll see if I can find out exactly what's going on and when it's planned to be going on by tomorrow.