In reply to a post by MrSaffron:

ASA and Ofcom would disagree with you then, since the testing for 8pm to 10pm has to be off-net so help show the end to end i.e. they are aware some providers can offer exceptional speeds for part of the journey but not all of it.

LOL, never seen anything like that with regards to the ASA and Ofcom's a joke. The ISPs can use their own servers ideally located but just not connected to their own network?

NetConnex is who owns thinkbroadband

On the other testers show me where they explain all this too users?

In reply to a post by MrSaffron:

NetConnex is who owns thinkbroadband

Doh, I should have read your about page rather than relying on what I remembered.

In reply to a post by MrSaffron:

On the other testers show me where they explain all this too users?

One example, speedtest.net always shows what server it is using and where it is located. That's how we know it is an on-net test and hence only really tests the client connection.

Once we are using multiple sites then we will make it obvious to people on the main tester.

it means the test is ok for testing your node performance, so how fast you can transfer between yourself and the VM core network, but not the wider internet performance.

Offnet is where the endpoint is outside of the VM network. So the traffic actually has to traverse transit/peering links.

Check seb's link to netconnex

Why bother with speed tests if your connection is so fast? If a big file downloads quickly then all is ok.

In reply to a post by AstroflashTB:

Is this a throughput issue with the tester on this site?

Cheers

No. It's a VM-specific thing. It also impacts downloading of test files from TBB in a similar manner.

I'll try and get a test on a hyperfast connection done.

Because we don't pay for half the service, we pay for the full service. If we get half the speed we should pay half the price..

Well,

Based on the fact your tester says this..

https://www.thinkbroadband.com/speedtest/15234522788...

And assuming that's a:London server - I did another one there too.

http://www.speedtest.net/result/7218166008

I live close to the Newport Data Center that hosts the Newport server -it sometimes suffers

http://www.speedtest.net/result/7218170030

So I also use Clearstream as they are also local and I find them never congested.

http://www.speedtest.net/result/7218174812

Might I suggest you ask your provider to credit you until things are fixed? Having linking problems with some of the fastest ISP's in the UK right now - has got to be embarrassing, right?

No dig at you - you don't control it I know - but someone somewhere does.