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Standard User ringzer
(newbie) Thu 03-Sep-20 10:32:23
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Re: VM Service availability when local power cut ?


[re: j0hn83] [link to this post]
 
I think this thread is more about the powering of the local cabinet.

However what I've noticed is when I have something trip in my house which takes the VM Hub (modem mode) offline, it can take hours 1-12 hours to resync and connect. I think this might be because my local area has high utilisation.

It got so bad, I called the engineers out and they replaced the connectors coming through the wall and changed the attenuator as I'm quite close to the cabinet.

I haven't had the sockets trip in the house since, so hopefully will resync quickly if it does. However I wanted to mention this related point.
Standard User gary333
(committed) Thu 03-Sep-20 11:16:57
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Re: VM Service availability when local power cut ?


[re: ringzer] [link to this post]
 
In reply to a post by ringzer:
I think this thread is more about the powering of the local cabinet.

However what I've noticed is when I have something trip in my house which takes the VM Hub (modem mode) offline, it can take hours 1-12 hours to resync and connect. I think this might be because my local area has high utilisation.

It got so bad, I called the engineers out and they replaced the connectors coming through the wall and changed the attenuator as I'm quite close to the cabinet.

I haven't had the sockets trip in the house since, so hopefully will resync quickly if it does. However I wanted to mention this related point.


I'd agree that something isn't right there. I used to find that a resync on Virgin Media only less than 1 minute on both a Superhub 2 and 3, certainly much quicker than FTTC.
Standard User jchamier
(eat-sleep-adslguide) Thu 03-Sep-20 11:17:32
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Re: VM Service availability when local power cut ?


[re: gary333] [link to this post]
 
In reply to a post by gary333:
I'd agree that something isn't right there. I used to find that a resync on Virgin Media only less than 1 minute on both a Superhub 2 and 3, certainly much quicker than FTTC.

A power off / on on my Hub 3 takes about 2 minutes to reconnect.

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Standard User gary333
(committed) Thu 03-Sep-20 11:21:26
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Re: VM Service availability when local power cut ?


[re: jchamier] [link to this post]
 
In reply to a post by jchamier:
In reply to a post by gary333:
I'd agree that something isn't right there. I used to find that a resync on Virgin Media only less than 1 minute on both a Superhub 2 and 3, certainly much quicker than FTTC.

A power off / on on my Hub 3 takes about 2 minutes to reconnect.


Yours is slow wink. 5GHZ Wifi could take over 1 minute to be visible again, however anything LAN for me was up and running very quickly and certainly less than a minute. Maybe it depends on how old / quick the equipment is in the various cabinets
Standard User ringzer
(newbie) Thu 03-Sep-20 12:23:14
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Re: VM Service availability when local power cut ?


[re: gary333] [link to this post]
 
As it turns out I had high latency just now so restarted the router. I was back online within a minute or two, so the engineers fixed it.
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