Ofcom are not really there to enforce network quality, they are sort of a commercial regulator and they will likely just point you in the direction of ADR (CISAS in VMs case).
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Ofcom are not really there to enforce network quality, they are sort of a commercial regulator and they will likely just point you in the direction of ADR (CISAS in VMs case).
This has got to be beyond ADR, its a national issue.