Hardly surprising that VF can't supply you with FTTC at your new address as it appears to be Openreach FTTP only...new build?
However "the Network is at capacity so a new ONT cannot be ordered" means you might have to wait for a bit before being able to order FTTP from any supplier. Might have to make do with 4G/5G mobile broadband temporarily if signal is decent. Or go with VM.
As Mr S says, Vodafone *should* let you leave penalty free if they can't even supply FTTP at your new address. I think they are offering Openreach FTTP but in just a few areas at present.
TalkTalk Business Fibre 900 -- Netgear RAX200
Edited by Highland76 (Tue 29-Sep-20 12:25:04)