VF in Bristol

Any recent success moving to VF gigafast in Bristol?

I had an order accepted a couple of weeks ago, but it’s just been cancelled.
A slightly confusing phone call revealed it has been cancelled due to ‘number porting on a Friday’. Further discussion at the VF end and they then said fttp isn’t supported in Bristol. Which seems pretty odd given the press releases.

(Current broadband is vdsl2 from plusnet)

Thoughts welcome!

A bit more info needed I suspect.

What happens when you put your postcode in their checker and select your address? It may be that press releases have jumped the gun and some areas may be cabled but not "live" yet? Have you had any physical literature through your mail advising GigaFast was available in your area to order?

Regarding porting - are you porting your existing number to VF - or have you just ordered the broadband (which comes with a phone service too but you don't have to use it)?

Yep, postcode checker says it’s ok.
As did a query via their chat.
In contrast to somebody on the phone at their call centre who spoke to a colleague who said ‘no it’s not’.
So conflicting info from VF; it does seem odd that their postcode checker would be wrong.
And I can see openreach fibre on a telegraph pole (and BT’s website postcode checker is also positive)

Do check at Cityfibre post code checker.

https://www.cityfibre.com/residential/

In reply to a post by amiga_dude:

Do check at Cityfibre post code checker.

https://www.cityfibre.com/residential/

Vodafone's Gigafast offering in Bristol is over Openreach FTTP, not Cityfibre.
https://www.thinkbroadband.com/news/8814-vodafone-la...

Cityfibre currently only has dark fibre and business ethernet in Bristol:
https://www.cityfibre.com/network/

Yep,
I’ve a hit on the VF (and BT/openreach) checkers but not cityfibre.

And it’s been suggested that they’ve a backlog so are doing this messing around to keep their waiting list down. Which seems a bit odd, but maybe.

So any recent success stories would be very welcome!

Vodafone in Bristol is nothing to do with CityFIbre hence why nothing on the CityFibre checker

Vodafone Gigafast uses Openreach FTTP in a small number of locations

Also in Bristol and thinking about switching from plusnet to vodafone fttp.

Only thing putting me off at the mo is the bad reviews quoting really low speeds after a few days/weeks.
This might be a problem with city fibre and openreach fttp may be fine.

When you get your line installed I'd be interested in the service you get.

Edited by kevrl (Wed 11-Nov-20 22:28:52)

So I phoned up again and they took the order.
I have an installation date in early Dec - it’s now a week since this second order and the status page still shows that the router hasn’t been dispatched.

Will have to chase them again soon I fear.

Hmmm.... that doesn't sound good.

My PN contract runs out in early Jan, and I'd don't want to renew it..... Also don't want to get stuck trying to get VF installed.

Think I'll give Sky a call tomorrow and see if I can beat their price down a bit. They also do a speed guarantee, which VF doesn't seem to do looking at their site. At least I can get out of the contract early if Sky's service turns out to be rubbish.