Technical Discussion
  >> VoIP (e.g. BT Digital Voice, Sky Internet Calls, etc.)


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Standard User think26872
(experienced) Thu 16-Sep-21 16:01:48
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Does Sipgate Basic Have Incoming / Outgoing Call Logs?


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Does anyone know if Sipgate Basic has a history of incoming and outgoing call logs so you know when and who has called you and what calls to which numbers you have made?

Thanks
Standard User Pheasant
(fountain of knowledge) Thu 16-Sep-21 18:39:12
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Re: Does Sipgate Basic Have Incoming / Outgoing Call Logs?


[re: think26872] [link to this post]
 
Yes it most certainly does.
Standard User think26872
(experienced) Fri 17-Sep-21 10:08:43
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Re: Does Sipgate Basic Have Incoming / Outgoing Call Logs?


[re: Pheasant] [link to this post]
 
Thanks.

So if you do not use the landline often you can get a list of numbers who have called even if you may not even have the "phone" connected?


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Standard User Pheasant
(fountain of knowledge) Fri 17-Sep-21 10:12:30
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Re: Does Sipgate Basic Have Incoming / Outgoing Call Logs?


[re: think26872] [link to this post]
 
That is correct Sipgate will log the calls even if you don’t have an endpoint registered at the time the call was attempted.

I would recommend you trial the service to see if it suits your needs. It’s one of the lowest cost VoIP services available and in my opinion delivers great bang for the buck. Even if you just put a fiver on the account to test outbound calling to your contacts. You can always port in another landline to your account at any time.
Standard User think26872
(experienced) Fri 17-Sep-21 10:31:23
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Re: Does Sipgate Basic Have Incoming / Outgoing Call Logs?


[re: Pheasant] [link to this post]
 
When you sign-up I assume you are given an incoming phone number with an STD of your choice.

What happens when you port a number in?

Does your account have both the free number you got when you signed up and the number you ported.

Do both the numbers point to the same account or are they setup separately?

So if I wanted to check incoming calls work I could just use the free number given at sign-up and if that works there is no reason why calls to the ported number shouldn't work once ported?

Thanks
Standard User Pheasant
(fountain of knowledge) Fri 17-Sep-21 10:36:37
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Re: Does Sipgate Basic Have Incoming / Outgoing Call Logs?


[re: think26872] [link to this post]
 
Yes number with area code of your choice. When you port in, both the existing Sipgate number and the ported number will point / route to the same account. You can select the outbound calls CID from the Sipgate portal, set to either of these numbers or another number of your choosing.
Standard User think26872
(experienced) Wed 22-Sep-21 12:51:02
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Re: Does Sipgate Basic Have Incoming / Outgoing Call Logs?


[re: Pheasant] [link to this post]
 
Do you happen to know if Sipgate have any features to help with reducing spam calls?

Can you block numbers?

Can you add a prompt to press a number if the caller has no caller id / international before your phone rings?

Thanks
Standard User E300
(member) Wed 22-Sep-21 14:16:40
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Re: Does Sipgate Basic Have Incoming / Outgoing Call Logs?


[re: think26872] [link to this post]
 
Only a block list for basic Sipgate. If you are porting over an existing number you will likely get the same amount of SPAM calls, if getting a new local code number you probably will not get any SPAM calls as they seem out of the range that auto diallers will try. In 10 years or more never received an unsolicited call on a Sipgate supplied number.
Standard User think26872
(experienced) Wed 22-Sep-21 16:53:15
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Re: Does Sipgate Basic Have Incoming / Outgoing Call Logs?


[re: E300] [link to this post]
 
As I will be porting in eventually are there any other solutions as I do get quite a few spam calls so a call blocker voice prompt for no caller id presented is high up on the list of requirements?

It would be great if the VOIP provider could provide this functionality instead of relying on myself.

Even BT has a basic 1572 service where you can control withheld / international callers?

Thanks
Standard User Pheasant
(fountain of knowledge) Wed 22-Sep-21 22:55:18
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Re: Does Sipgate Basic Have Incoming / Outgoing Call Logs?


[re: think26872] [link to this post]
 
Unfortunately they don't really provide such features, at least not with the Basic service. Sipgate Basic is quite a stripped down service - it does what says on the tin has a good level of functionality in my opinion for what it costs (basically free), but if you want bells and whistles like voice prompted call blocking, you're probably better off looking elsewhere.
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