Gigaset N300IP Dialing Plans

This may be a stupid question, but it is driving me mad, as I can't get it to work.

I have a fixed line and a localphone SIP account setup. I have one handset registered to send outbound calls via the SIP account. I am trying to add in exceptions, using the dialing plans to call 1471, 111, 999 etc via the fixed line.

No matter what I try I can't get it to work! Please can someone give me an example of what I should be entering into the Dialing Plans section - I have tried entering 1471 as Phone number, unticked use area code, and selected connection as fixed line but when I try and enter the number I just get bleeps like it is trying to use the SIP account, and the number doesn't exist.

Thanks for any help you can offer!

Edited by flanzm (Thu 02-Feb-23 18:16:59)

Are the respective handsets setup to use both fixed line + SIP accounts?

I think I may have found the issue - this is what I am seeing https://forums.whirlpool.net.au/archive/2346785

I should have said I was using a standard GAP handset. Will try and get a proper Gigaset handset off ebay, and give that a go. If that is the problem, it will be annoying as I was hoping to use my existing GAP handsets, but without access to emergency calls that isn't going to be possible.

I’d say that’s your issue.

When I was using mine, it was with Gigaset handsets and I had it setup to prompt which outbound line to use on calls. Sounds like your issue is very much down to lack of compatibility using GAP which only supports a skeletal basic functions on Gigaset.