Technical Discussion
  >> VoIP (e.g. BT Digital Voice, Sky Internet Calls, etc.)


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Standard User Jax2
(member) Sun 05-Feb-23 20:34:09
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BT Dect phone call blocking work with Zen Digital Voice?


[link to this post]
 
I am with Zen Internet and I am thinking of upgrading to a faster broadband package which would mean a new contract and as I need a landline and want to keep it with Zen that means moving to their digital voice service.
My landline phone is an old BT Dect phone (8500) with the inbuilt trueCall call blocking. I want to know if that call blocking feature will continue to work with the digital service from Zen using their Fritzbox 7530.

TrueCall themselves say on their website that their own trueCall box will work with some voip providers which is not terribly helpful so does anyone have actual experiance of BT call blocking phones connected to a voip service and if possible to Zen digital voice in particular? I need call blocking for my sanity!
Standard User Sandgrounder
(knowledge is power) Tue 07-Feb-23 17:45:06
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Re: BT Dect phone call blocking work with Zen Digital Voice?


[re: Jax2] [link to this post]
 
I have upgraded to a new Full Fibre service from Zen.

My BT 6500 DECT phone seems to work fine with the Fritz!Box rouuter which Zen supplied for the service.

The only difference I can see with the Digital Voice is that it is £20 quide cheaper th\an BT PSTN.



Zen Full Fibre - Fritzbox 7530

Mobile:- EE PAYG - TP-Link Archer MR200
Standard User Jax2
(member) Tue 07-Feb-23 20:01:13
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Re: BT Dect phone call blocking work with Zen Digital Voice?


[re: Sandgrounder] [link to this post]
 
Thanks for the reply, that is exactly what I hoped for.


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Standard User Sandgrounder
(knowledge is power) Sun 12-Feb-23 12:22:50
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Re: BT Dect phone call blocking work with Zen Digital Voice?


[re: Sandgrounder] [link to this post]
 
And I have had no nuisance calls since portig my number to Zen Digital Voice. smile



Zen Full Fibre - Fritzbox 7530

Mobile:- EE PAYG - TP-Link Archer MR200

Edited by Sandgrounder (Sun 12-Feb-23 14:02:42)

Standard User Jax2
(member) Sun 12-Feb-23 14:04:07
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Re: BT Dect phone call blocking work with Zen Digital Voice?


[re: Sandgrounder] [link to this post]
 
Thanks again, very positive.

My number is due to be ported on Tuesday.
Standard User astanden
(member) Mon 07-Aug-23 10:58:06
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Re: BT Dect phone call blocking work with Zen Digital Voice?


[re: Jax2] [link to this post]
 
Hi,

May I ask if your TrueCall answerphone is still working ok since the transfer to Zen’s Digital Voice?

Does the call screening still work and do any messages left seem the same as before?

Some Zen users are having up issues with TrueCall answerphones. See here for details https://forums.thinkbroadband.com/zen/f/4739885-digi...

iMac (Retina 4K, 21.5-inch, Late 2015) 3.3 GHz Intel Core i7 16GB Ram 2TB Fusion drive
iPad Air (4th gen) 64GB
iPhone 11 128GB
Zen Unlimited Fibre 2 80/20
AVM FRITZ!Box 7530

AOL=>Freeserve=>Zen=>O2=>BT FTTC=>Zen FTTC
Standard User Jax2
(member) Mon 07-Aug-23 15:48:55
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Re: BT Dect phone call blocking work with Zen Digital Voice?


[re: astanden] [link to this post]
 
If someone rings who I then decide to block via the BT phone this does not work. I would have to go into the fritzbox to block them.
I don't know about the answerphone as nobody has tried to leave a message that I am aware of.
The call screening still works.
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