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1nitram2
(newbie) Wed 09-Aug-23 17:18:51

Sipgate drops line on incoming call

[link to this post]

If I am on a call and somebody else rings me there is a beep and the line drops.
Any suggestions?

1nitram2
(newbie) Wed 09-Aug-23 18:13:37

Re: Sipgate drops line on incoming call

[re: 1nitram2] [link to this post]

Rebooted HT 802 config without any changes and the problem went away.
Not really a satisfactory solution, have to see if it lasts.

Pheasant
(eat-sleep-adslguide) Thu 10-Aug-23 01:11:00

Re: Sipgate drops line on incoming call

[re: 1nitram2] [link to this post]

That’s very likely a setup issue or artefact of your ATA, rather than the Sipgate service.

jpm
(fountain of knowledge) Thu 10-Aug-23 09:32:06

Re: Sipgate drops line on incoming call

[re: 1nitram2] [link to this post]

Sounds like call waiting is being processed wrong by the ATA. If you don't need the feature then see if Sipgate can turn it off.

1nitram2
(newbie) Thu 10-Aug-23 19:30:26

Re: Sipgate drops line on incoming call

[re: jpm] [link to this post]

Call waiting was my first thought, looking at config it was disabled as I expected..
I then rebooted without any changes and the problem went
It's not come back on tests yet, time will tell if permanent.

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