Technical Discussion
  >> VoIP (e.g. BT Digital Voice, Sky Internet Calls, etc.)


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Standard User TheManOnBus172
(newbie) Wed 10-Apr-24 16:44:12
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BT Cloud Voice with Zen Broadband?


[link to this post]
 
Our community shop had signed a five year deal with BT for Cloud Voice before asking my help, so we are locked in to that. But we aren't tied to BT for Broadband, and I was thinking of moving to Zen.

I have had a mixed experience with running other VOIP services. The VOIP phone that I have running on Sipgate VOIP seems very happy behind anybody's router without special settings, but I had a torrid time at home with trying to configure my own router for A&A's VOIP offering (now resolved by moving to an A&A pre-configured router),

I am wondering whether I am setting myself up for grief if I try to set up BT Cloud Voice on someone else's Broadband. What experience have others had - how fussy is BT Cloud Voice?
Standard User MHC
(sensei) Wed 10-Apr-24 19:47:56
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Re: BT Cloud Voice with Zen Broadband?


[re: TheManOnBus172] [link to this post]
 
Is it the Business CV?

It should be fine ... the base is programmed with your credentials. Take the base and handset to another location, non-BT, and try it out.


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M H C


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Standard User jpm
(fountain of knowledge) Thu 11-Apr-24 19:29:39
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Re: BT Cloud Voice with Zen Broadband?


[re: TheManOnBus172] [link to this post]
 
Only thing to be aware of would be using a router that either doesn't have a SIP ALG, or one that lets you disable it. Also don't move to a broadband supplier that also provisions Digital Voice even if you don't plan on using it, I had a Cisco ATA191 with A&A VoIP behind a BT Smart Hub 2 with a Digital Voice service on and registration was intermittent and RTP packets never got through.


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