Technical Discussion
  >> VoIP (e.g. BT Digital Voice, Sky Internet Calls, etc.)


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Standard User broadbandjockey
(committed) Fri 30-Sep-22 09:14:24
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Re: Security with VoIP


[re: GonePostal] [link to this post]
 
In reply to a post by GonePostal:
In reply to a post by broadbandjockey:
It's a geographic number, the same area code I live it. Had it a couple of months. It's not ported in from BT etc. This is the only spam call I've ever received.

I'm not surprised to receive a spam call, I realise they are just a result of randomly ringing numbers.

My concern (which no one seems to have picked up on) is the call arrived seconds after receiving a genuine call from Lloyds Bank, and reading up the matter, it seems exactly the same number has attempted to ring other people seconds after they have received a genuine bank call too ?


Indeed so. Check out the reports for the number at Who Called Me?.


Yes !! That's exactly what I did !

Here's the number plugged into that site

https://who-called.co.uk/Number/07781098765
Standard User deleted
(deleted) Fri 30-Sep-22 09:28:20
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Re: Security with VoIP


[re: broadbandjockey] [link to this post]
 
I wonder if this issue is associated with maybe a third-party provider the banks uses to provider this service (as its happening with more than one bank), it could be as simple as someone has left a test number in the code somewhere.
Standard User broadbandjockey
(committed) Fri 30-Sep-22 09:51:17
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Re: Security with VoIP


[re: deleted] [link to this post]
 
In reply to a post by dect:
I wonder if this issue is associated with maybe a third-party provider the banks uses to provider this service (as its happening with more than one bank), it could be as simple as someone has left a test number in the code somewhere.


That had crossed my mind too, perhaps a 'ghost' number ?

Seems to have only affected Lloyds and HBOS customers (probably use the same internet banking engine)


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Standard User Michael_Chare
(knowledge is power) Fri 30-Sep-22 11:09:23
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Re: Security with VoIP


[re: broadbandjockey] [link to this post]
 
Have you informed your bank and told them about other people having the same problem? You could perhaps do this by letter or a private email if the bank has such a system.

Michael Chare
Standard User broadbandjockey
(committed) Fri 30-Sep-22 11:18:40
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Re: Security with VoIP


[re: Michael_Chare] [link to this post]
 
In reply to a post by Michael_Chare:
Have you informed your bank and told them about other people having the same problem? You could perhaps do this by letter or a private email if the bank has such a system.


No. I'm reluctant to do that for now, because their first reaction will be to reset all of my home banking parameters which will be a huge PITA, when it may all just be a red herring.

I'll revert to using my mobile phone number for future authorisations ?
Standard User Pheasant
(knowledge is power) Fri 30-Sep-22 11:29:26
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Re: Security with VoIP


[re: broadbandjockey] [link to this post]
 
On the face of it seems related to their systems, rather than telephony / VoIP service provider.

Must say never had anything like this, but don’t personally or business bank with Lloyds / HBOS.
Standard User andynormancx
(committed) Fri 30-Sep-22 15:25:31
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Re: Security with VoIP *DELETED*


[re: broadbandjockey] [link to this post]
 
Post deleted by andynormancx
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