Technical Discussion
  >> VoIP (e.g. BT Digital Voice, Sky Internet Calls, etc.)


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Standard User Pheasant
(knowledge is power) Sat 10-Dec-22 17:01:26
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Re: Porting from one VOIP Provider to another


[re: 4M2] [link to this post]
 
You don’t need any hardware.

You could just use a soft phone app on your mobile - short term for testing or long term.
Standard User 4M2
(knowledge is power) Sat 10-Dec-22 17:02:57
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Re: Porting from one VOIP Provider to another


[re: MHC] [link to this post]
 
In reply to a post by MHC:
Personally I like VOIPIFY as their international charges are excellent and they are a small UK based company who are always responsive.


I'll give them a call on Monday smile
Standard User MHC
(sensei) Sat 10-Dec-22 17:04:58
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Re: Porting from one VOIP Provider to another


[re: 4M2] [link to this post]
 
Ping them an email or support request/question from their website NOW ... and a good chance you might get a reply today or tomorrow.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit


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Standard User 4M2
(knowledge is power) Sat 10-Dec-22 17:11:47
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Re: Porting from one VOIP Provider to another


[re: MHC] [link to this post]
 
In reply to a post by MHC:
Ping them an email or support request/question from their website NOW ... and a good chance you might get a reply today or tomorrow.


A phone chat with them would probably be preferable for me at this stage, but thanks for the suggestion.
Standard User 4M2
(knowledge is power) Tue 13-Dec-22 16:41:45
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Re: Porting from one VOIP Provider to another


[re: MHC] [link to this post]
 
Called voipify sales and they confirmed that porting a BTw WLR number to them would be OK and it would currently cost £15. They did say though that porting a number away from them does require that a potential new provider accepts the number. However, if required, BTw will apparently accept the number back from voipify.

Also discussed a few hardware issues with them regarding an ATA etc. and on that topic they were really helpful smile
Standard User j0hn83
(knowledge is power) Sun 22-Jan-23 12:27:07
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Re: Porting from one VOIP Provider to another


[re: Pheasant] [link to this post]
 
In reply to a post by Pheasant:
In reply to a post by mikegg:
Checked with A&A - they do allow numbers to be ported out as long as they have a porting agreement in place with the other provider (which in the vast majority of cases they will)

My understanding, broadly under Ofcom rules, was that any provider that allows numbers to be ported (in) must also reciprocate (allow porting out).


Most definitely not.

A&A specifically send a warning about their lack of porting arrangements when signing up to their VOIP.

In reply to a post by aaisp:
VoIP Services: We have very limited porting agreements in place so it is unlikely you will be able to port any number to another provider of your choice, although you may be able to port it back to the original provider if it is not one of our numbers originally.


They cant even guarantee that you can port it back to the original provider.

Their porting agreements with other VOIP providers are pretty much non existent.

In short, if you have a landline number you cherish, don't port it to A&A VOIP unless you intend on the number remaining with them indefinitely.
Standard User Pheasant
(knowledge is power) Sun 22-Jan-23 14:32:41
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Re: Porting from one VOIP Provider to another


[re: j0hn83] [link to this post]
 
Well fudge that for a laugh. Do you have first hand experience of this John or is that you reading of their website T&Cs?

That’s against Ofcom porting rules as said - so am extremely surprised an otherwise reputable SP is up to shenanigans like that.

They won’t be getting my business for sure if this is real.
Standard User j0hn83
(knowledge is power) Sun 22-Jan-23 16:10:20
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Re: Porting from one VOIP Provider to another


[re: Pheasant] [link to this post]
 
It's in the T&C's they email when ordering VOIP with a number port in.

Perhaps someone who has recently ported a landline number to their VOIP can confirm if it's still in the terms.
Standard User jaydub
(fountain of knowledge) Sun 22-Jan-23 17:00:44
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Re: Porting from one VOIP Provider to another


[re: j0hn83] [link to this post]
 
A&A told me a couple of weeks ago that things have changed and they have porting arrangements with most of the major VOIP providers. I think I only asked about VOIPfone at the time, so don't know how all encompassing their porting arrangements are.

It would certainly be interesting to know if anybody has had any success porting out recently.
Standard User jchamier
(eat-sleep-adslguide) Sun 22-Jan-23 18:02:13
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Re: Porting from one VOIP Provider to another


[re: j0hn83] [link to this post]
 
In reply to a post by j0hn83:
Perhaps someone who has recently ported a landline number to their VOIP can confirm if it's still in the terms.
It was identical when I ported in Nov 2019. Similarly they don't support NAT but it "may work" as they want you to use their broadband service with public IP. I mostly use from my mobile device via either home WiFi (VM) or the mobile network which will be IPv4 CGNAT (Vodafone), but may at times be full IPv6 (EE).

VoIP Services: It is your responsibility to ensure any firewalls are suitably configured, and any address translation devices assist
SIP protocol in order to use the service. Only SIP/2.0 UDP a-law non-NAT is supported though NAT may work.


Terms appear to be here, and the Telephony one doesn't seem to mention porting...?
https://www.aa.net.uk/legal/terms/

23 years of broadband connectivity since 1999 trial - Live BQM

Edited by jchamier (Sun 22-Jan-23 18:08:23)

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