https://www.aa.net.uk/documents/7/telephony_terms.pdf

Nothing here specifically about refusing to port a number out…

https://postimg.cc/7GFHPfN1

It has never been shown on their website.

The little snippet about limited porting agreements has only ever been sent via email upon ordering VOIP with a number port in.
It may also show during that checkout process on the website, no idea to be honest.

There were still sending those t&c's out as recently as December 2021.
It may still be in their current t&c's.

Edited by j0hn83 (Mon 23-Jan-23 11:54:58)

Cheers John.

Think I’ll have do my own due diligence before I bring them several landline numbers

It just seems ridiculous given the overall maturity of the process with number portability and the assurances made by Ofcom - that A&A could accept a ported in VoIP number or numbers and then refuse down the track to port them out.

I can understand there may be a reasonable admin cost involved, but not a blanket refusal.

A couple of thoughts:

1. The E-mail might be including stale T&Cs which haven't been updated.

2. It could be referring to numbers which were *originally allocated* by AAISP, as opposed to numbers which were ported in.

I'm sure if this is a concern, you can ask them (RevK?)

We shouldn’t honestly even need to be having this conversation…. It’s 2023. PSTN goes stop sell in a few months and we’re arguing the toss on T&Cs as to whether A&A ‘allow’ porting numbers out.

You must admit it’s mildly absurd 😅

In reply to a post by candlerb:

I'm sure if this is a concern, you can ask them (RevK?)

I'd ask the sales and technical office in Bracknell before asking the MD/owner whom by his own blog is now miles away. The day to day management of Alex B's team is the place to start. (I think there is an AAISP user on this board). You could even IRC them.