Technical Discussion
  >> VoIP (e.g. BT Digital Voice, Sky Internet Calls, etc.)


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Standard User Fido
(experienced) Tue 30-May-23 23:38:33
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Re: VoIPify & Free Calls


[re: ady702] [link to this post]
 
When looking at the above comparisons my eyes started to bounce together and Voipify was not compared with the other two.

Let us look at what each of these three would cost per month for one line, (including the monthly line cost, all call costs and VAT), per month for a user who makes 300 01/02 calls per month.

Per month: Including the line cost, the cost of making 300 call minutes, (as above), including VAT for Voipify, AA and Voipfone this works out as follows;

Voipify = £5.40

AA = £5.94

Voipfone = £ ? (I could not tell from the website).
Standard User candlerb
(knowledge is power) Wed 31-May-23 10:17:33
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Re: VoIPify & Free Calls


[re: behuk] [link to this post]
 
In reply to a post by behuk:
In reply to a post by Fido:
if you ignore 03 calls which can cost almost 2p per minute including VAT


Shouldn't 03 calls fall under the "landlines" rate?

Yes, they should.

It's a poor show from Voipify that they don't publish their rates to 03 numbers on their call charges page, whilst they themselves have an 03 contact number!

This might be an error in their page and it should say "01, 02, 03 numbers" under landlines - but someone here said that actually they charge much higher for 03.

The lower per minute rates are to some extent offset by their 1p per call connection charge.

Also, it looks like they charge an extra £3.60 per month for every device registered. That would rule them out for me.
Standard User trolleybus
(experienced) Wed 31-May-23 10:35:13
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Re: VoIPify & Free Calls


[re: Fido] [link to this post]
 
In reply to a post by Fido:
When looking at the above comparisons my eyes started to bounce together and Voipify was not compared with the other two.

Let us look at what each of these three would cost per month for one line, (including the monthly line cost, all call costs and VAT), per month for a user who makes 300 01/02 calls per month.

Per month: Including the line cost, the cost of making 300 call minutes, (as above), including VAT for Voipify, AA and Voipfone this works out as follows;

Voipify = £5.40

AA = £5.94

Voipfone = £ ? (I could not tell from the website).


For Voipfone the monthly fee for a number is £3.60
300 minutes to 01/02 numbers would also be £3.60 (1.2ppm)
Total cost is therefore £7.20
But for me, many of those calls could quite easily be between me and another customer with Voipfone and so the call would be free, So in all probability the monthly bill could easily match that of Voipify or AA and maybe even lower.

So you can't really say one is better than the other on price alone. Other factors such as reliability and customer support (with Voipfone the call is free) are equally important factors. On both counts Voipfone comes out on top.


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Standard User ian72
(eat-sleep-adslguide) Wed 31-May-23 10:36:45
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Re: VoIPify & Free Calls


[re: candlerb] [link to this post]
 
The Ofcom rules state:
Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls.

These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.
I would assume this would apply to VoIP providers as well.
Standard User trolleybus
(experienced) Wed 31-May-23 11:31:43
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Re: VoIPify & Free Calls


[re: ian72] [link to this post]
 
In reply to a post by ian72:
The Ofcom rules state:
Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls.

These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.
I would assume this would apply to VoIP providers as well.

Apparently not
Standard User ian72
(eat-sleep-adslguide) Wed 31-May-23 11:36:11
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Re: VoIPify & Free Calls


[re: trolleybus] [link to this post]
 
In reply to a post by trolleybus:
In reply to a post by ian72:
The Ofcom rules state:
Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls.

These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.
I would assume this would apply to VoIP providers as well.

Apparently not
That seems a pretty big omission with more and more people moving to VoIP... Wonder if Ofcom have any plans on expanding to cover VoIP providers under their rules.
Standard User Fido
(experienced) Wed 31-May-23 13:30:59
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Re: VoIPify & Free Calls


[re: candlerb] [link to this post]
 
In reply to a post by candlerb:
This might be an error in their page and it should say "01, 02, 03 numbers" under landlines - but someone here said that actually they charge much higher for 03.


Personally, I do not like the fact that Voipify 03 numbers are not treated exactly the same as their very low cost 01/02 numbers. - That said; Voipify 03 calls do cost arround the same as other voip providers charge for all landline numbers including 01 and 02 numbers.

Also, Voipify mobile and international call costs tend to be lower than other providers.

In reply to a post by candlerb:
Also, it looks like they charge an extra £3.60 per month for every device registered. That would rule them out for me.


It was confusing to me when I first considered joining them so I phoned them to ask how much it would cost me and as I understand it one location costs £3.00 plus VAT per month and each phone number, at that location, costs £1.00 plus VAT per month so one location with one phone number costs £4.00 plus VAT per month and each additional phone number at the same location costs another £1.00 plus VAT per month.

In our case: We have six dect phones, (devices), connected to an N300a and one Voipify line/number is connected to the N330a and this costs us a total of £4.00 plus VAT, per month and includes 200 minutes of 01/02 calls.

For each additional Voipify Phone Number it costs £1.00 per month plus VAT

At present Voipify does suit me as the performance is good and the cost is reasonable but if that changed and/or other providers were much better/cheaper I would change and a comparison between Voip providers is always helpful.
Standard User trolleybus
(experienced) Wed 31-May-23 23:29:21
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Re: VoIPify & Free Calls


[re: ian72] [link to this post]
 
In reply to a post by ian72:
In reply to a post by trolleybus:
In reply to a post by ian72:
The Ofcom rules state:
... nested quotes trimmed ...
I would assume this would apply to VoIP providers as well.

Apparently not
That seems a pretty big omission with more and more people moving to VoIP... Wonder if Ofcom have any plans on expanding to cover VoIP providers under their rules.


Well my current provider Voipfone has the same call rate for 03 numbers as 01 and 02.
However i noticed this statement from them:
Calls to Crown Dependencies (i.e. Jersey, Guernsey and the Isle of Man) are charged at 3p per minute and are not included in Voipfone Plan or Landline Minutes packages.
Seems there are exceptions to this "National Rate" for 01/02 numbers!

Used to have a copper-based phone service from Cloudscape where their rate for an 03 call was certainly more than 01/02 calls.
Standard User MHC
(sensei) Thu 01-Jun-23 09:20:03
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Re: VoIPify & Free Calls


[re: trolleybus] [link to this post]
 
Even on copper services calls to IoM, Jersey, Guernsey were often at a premium.


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