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Standard User CJT
(fountain of knowledge) Thu 20-Feb-25 17:49:37
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Setup Issues for SipGate Basic on N300IP


[link to this post]
 
Hi All,

As the title suggests I am having issues setting up SipGate Basic on my N300IP.

I tried to set it up, and I ended up causing my VoipFone connection to stop working.

Any suggestions or links to the correct config info? Or... could it be time to say Good Bye to SipGate Basic....

CJT.

Currently on TalkTalk Fibre 150 (G.Fast) - Moving to Aquiss FTTP 500!

Previously on NOW TV Broadband up to 38 Mbps, then BT Broadband up to 80Mbps, then Pluse8 Broadband up to 80 Mbps, then Hyperoptic 100Mbps.
Standard User Pheasant
(eat-sleep-adslguide) Thu 20-Feb-25 18:20:54
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Re: Setup Issues for SipGate Basic on N300IP


[re: CJT] [link to this post]
 
Are you sure your old Sipgate Basic account is still working correctly / confirmed registration and calling works with a free softphone client?
Standard User cjn
(member) Thu 20-Feb-25 23:12:59
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Re: Setup Issues for SipGate Basic on N300IP


[re: CJT] [link to this post]
 
Assuming you're setting Sipgate up as just another of your 6 options, here are my settings:

Connection name or number: Sipgate
Authentication name: 123456
Authentication password: #######
Username: 123456
Display name: 0123456789
DNS SRV Lookup
Lookup Enabled No
General Data of your Service Provider
Domain: sipgate.co.uk
Proxy server address: sipgate.co.uk
Proxy server port: 5060
Registration server: sipgate.co.uk
Registration server port: 5060
Registration refresh time: 180 sec
Network Data of your Service Provider
STUN enabled: No
STUN server address:
STUN server port:
STUN refresh time:
NAT refresh time:
Outbound proxy mode: Automatic
Outbound server address: sipgate.co.uk
Outbound proxy port: 5060
Select Network Protocol Automatic


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Standard User CJT
(fountain of knowledge) Fri 21-Feb-25 08:46:43
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Re: Setup Issues for SipGate Basic on N300IP


[re: cjn] [link to this post]
 
cjn

Thanks,

That now works fine smile

CJT.

Currently on TalkTalk Fibre 150 (G.Fast) - Moving to Aquiss FTTP 500!

Previously on NOW TV Broadband up to 38 Mbps, then BT Broadband up to 80Mbps, then Pluse8 Broadband up to 80 Mbps, then Hyperoptic 100Mbps.
Standard User cjn
(member) Fri 21-Feb-25 17:48:48
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Re: Setup Issues for SipGate Basic on N300IP


[re: CJT] [link to this post]
 
Good to hear.
I wonder how much longer Sipgate Basic will survive.
Standard User Pheasant
(eat-sleep-adslguide) Fri 21-Feb-25 17:59:34
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Re: Setup Issues for SipGate Basic on N300IP


[re: cjn] [link to this post]
 
In reply to a post by cjn:
Good to hear.
I wonder how much longer Sipgate Basic will survive.

I've been using it for 13 years and still going fine...😂
Standard User Realalemadrid
(experienced) Fri 21-Feb-25 19:11:01
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Re: Setup Issues for SipGate Basic on N300IP


[re: Pheasant] [link to this post]
 
I started using Sipgate Basic around July 2015 when Plusnet ceased their VOIP service ( supplied by Gradwell ). The Plusnet Voip was handy for daytime calls with some free minutes availalble

A month or two ago they automatically provided the correct authentication details when I was setting up Acrobits softphone on the Voip account.

Never heard anything from them about closing the Basic account. Long may it last.smile
Standard User jaba
(member) Fri 21-Feb-25 20:30:25
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Re: Setup Issues for SipGate Basic on N300IP


[re: Realalemadrid] [link to this post]
 
Yes, me too. Been using it for many years mainly to make calls to Europe as their rates are very good and the service is always glitch free. Long may it still continue for us old customers to use.
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