It’s tricky when the FTTP and the VDSL/FTTC are from the same provider. Unless you can convince them to set up a new account for the FTTP.

When our fibre went live we ported the landline number to A&A. That was over two years ago and in that time we have made one outgoing call. That call was actually a call to my father while on holiday in South Africa, a 20 minute or so call cost 23p. A bit better than the £2/minute O2 would have charged me had I used their network!

I was under the impression that landline numbers are now held in a sort of limbo for 30 days after accounts have been terminated, specifically so that it is possible to port a number to a VoIP service AFTER the change of service from FTTC to FTTP? I'm sure that was all part of the new One Touch Switch regulations.

In reply to a post by t_r_davies:

I was under the impression that landline numbers are now held in a sort of limbo for 30 days after accounts have been terminated, specifically so that it is possible to port a number to a VoIP service AFTER the change of service from FTTC to FTTP? I'm sure that was all part of the new One Touch Switch regulations.

I can confirm that for me a disconnected line was moved over to VoIP a week after the provisioning of FTTP. Got a second instance of the same thing going through at present. A&A are not the only hosting provider that can achieve this task.

I have VOIP from AAISP, and it works well. That said, the only person that uses the line is my 85 year old brother who has not mastered FaceTime or Whats App for calls. He does though call me using a basic mobile phone.

VOIP set up can be tricky depending on your router/ATA and choice of phone. It took me about a week of online research to ascertain how to set up push tones on my Gigaset handsets (with a Fritz!box router). AAISP support just pointed me at their support pages which are very technical for a 70+ year old. Gigaset suggested I buy their ATA.

Yes I'm pretty sure this is exactly the case. The important thing is not to initiate the number port until after the broadband service has been ported to FTTP (Or SoGEA) to avoid the account being completely closed.

In reply to a post by GoWest:

I have VOIP from AAISP, and it works well. That said, the only person that uses the line is my 85 year old brother who has not mastered FaceTime or Whats App for calls. He does though call me using a basic mobile phone.

VOIP set up can be tricky depending on your router/ATA and choice of phone. It took me about a week of online research to ascertain how to set up push tones on my Gigaset handsets (with a Fritz!box router). AAISP support just pointed me at their support pages which are very technical for a 70+ year old. Gigaset suggested I buy their ATA.

Thanks for getting back to me. Yes it can definitely be tricky, but I have set this kind of thing up before and I have a spare Grandstream ATA knocking around which would do the job. It's just deciding whether to go through the hassle and (minor) expense of getting it all set up... or just risk going 'mobile only'!

In reply to a post by biggish_who:

I think AAISP is the cheapest in terms of line rental fees?

There is https://numberpeople.co.uk/ (note: I've not used them, and I've heard variable reviews)

* No monthly fee, if you pay per minute to get your calls forwarded to a mobile (bundles are available - e.g. £1 per month gives you 20 minutes)
* And/or: £1 per month for a SIP extension

BUT... it looks like they now charge £2 per month for ported numbers. So no banana

https://docs.google.com/forms/d/e/1FAIpQLSdlkuQOU1iM...