only use their VOIP not ISP

In reply to a post by Taras:

just to confirm we are talking about voip from aa.net.uk

yes them but only VOIPP service no broadband

Only asked as my brain just refers to them as AA and i get confused when i see AAisp .......

then what i wrote about in the control panel about the delay stands. I found it there when i checked my account.

yes, there are two places, neither work for me or others!

Just upgraded firmware on all VOIP devices and set a delay of 30 seconds, and we will see if anything different happens

the interesting thing or statement in control panel reads

When calls arrive for 01xxx xxxxxx they can try connecting to multiple possible targets, all at once, with optional delays:

Now is a Target referring to a SIP phone underneath or Targets which is also underrneath, because support were suggesting they are different

Edited by einsteinagogo (Tue 05-May-26 22:15:53)

all you can do is try it ........

theres only 3 outcomes

it doesn't work
it helps
it breaks things

all are recoverable.

IP Lock is turned off I take it?

I have 4 devices logged in to my AAISP voip account which all ring ( although 3 are under one IP address and 1 is via an app on my phone)

In reply to a post by iannewson:

IP Lock is turned off I take it?

I have 4 devices logged in to my AAISP voip account which all ring ( although 3 are under one IP address and 1 is via an app on my phone)

tried on and off

what router are you using

In reply to a post by Taras:

what router are you using

Route at this test site is a Ubiquiti UniFi USG-XG-8

In reply to a post by einsteinagogo:

Route at this test site is a Ubiquiti UniFi USG-XG-8

I don't know Ubiquiti kit, but if it has a SIP ALG or any SIP support, disable it.