I've been with Orange for 18 months, they had llu at the exchange (I didnt know) and got a steady 6 megs day and night. I didn't know I was spoiled until seeing some posts on this forum!
Anyway, they really really brassed me off with the appalling customer services and particularly rubbish tech support from India.
I ported out to O2 when I changed my mobile, unfortunately llu not available for O2 at my exchange and no time soon.
I'm getting 6.6 megs every morning, every evening from about 5pm to midnight (when I need it most) I get a steady 0.2 to 0.4 at most megs download and 0.4 upload. I've invoked my 30 day getout but the retentions guy at O2 suggested whoever I go for if not llu I will get the same experience.
I cant bear the thought of going back to Orange (and the contract i'd have to join is 18 months and worse than the one i was on). I dont fancy talktalk or tiscali (the other llu providers on my exchange)
I'm considering plusnet and dont mind if i'm choked at busy times but get something approaching a reasonable speed, anyone out there give me a bit of advice before I make a terrible mistake that I have to live with for 12-18 months....
I'm on the Cross Hills Exchange in West Yorkshire -MYCSH



Print Thread
paulski