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Anonymous
(Unregistered)Thu 26-Apr-12 14:31:29
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What is the difference between Plus net BB and John lewis?


[link to this post]
 
Alright, from what I can tell John Lewis basically is Plusnet, but are there any key differences? Be it price, FUP or whatever. I'm looking at the unlimited packages in particular. Never been a fan of BT so if Plusnet or John Lewis are more viable for my 'unlimited' needs I would prefer to go with one of those providers.

Do Plusnet and John Lewis use different routers? Also a factor in my decision if one of them provides a better router. (Sorry my budget is tight so I don't want to have to buy new routers and so on)

Anyone able to shine a bit of light on this for me? Thanks for your time.
Administrator MrSaffron
(staff) Thu 26-Apr-12 14:40:29
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Re: What is the difference between Plus net BB and John lewi


[re: Anonymous] [link to this post]
 
If memory serves me right, while plusnet has unlimited over night, there is no unlimited during the early evening, so John Lewis is better in that respect.

There may be some differences in the priorities given to types of traffic if you read the traffic management sections carefully.

Router is Technicolour TG585N on ADSL2+
https://www.johnlewisbroadband.com/faq/#wifirouters

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Anonymous
(Unregistered)Thu 26-Apr-12 14:58:08
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Re: What is the difference between Plus net BB and John lewi


[re: MrSaffron] [link to this post]
 
Alright so John Lewis does sound better for my needs. Thank you.

Do you know if the Technicolour TG585N is a good reliable router? Also my exchange isn't ADSL2+ enabled, not sure if that matters?


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Standard User RobertoS
(sensei) Thu 26-Apr-12 15:02:54
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Re: What is the difference between Plus net BB and John lewi


[re: Anonymous] [link to this post]
 
Plusnet is in effect only 10 days notice if you want to leave within the 12 months. You have to pay the initial connection charge and also for the "free" router, that's all.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Edited by RobertoS (Thu 26-Apr-12 15:03:16)

Standard User RobertoS
(sensei) Thu 26-Apr-12 15:04:58
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Re: What is the difference between Plus net BB and John lewi


[re: Anonymous] [link to this post]
 
Also, it can matter which exchange you are on. Plusnet prices vary by type of exchange.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Standard User Deadbeat
(knowledge is power) Thu 26-Apr-12 16:22:38
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Re: What is the difference between Plus net BB and John lewi


[re: Anonymous] [link to this post]
 
In reply to a post by Anonymous:
.... Never been a fan of BT so if Plusnet.....

Last time I looked, PlusNet were BT.
Standard User RobertoS
(sensei) Thu 26-Apr-12 16:25:44
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Re: What is the difference between Plus net BB and John lewi


[re: Deadbeat] [link to this post]
 
In reply to a post by Deadbeat:
In reply to a post by Anonymous:
.... Never been a fan of BT so if Plusnet.....
Last time I looked, PlusNet were BT.
Bentley and Audi are Volkswagen. Almost totally irrelevant.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Standard User deleted
(deleted) Thu 26-Apr-12 16:27:40
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Re: What is the difference between Plus net BB and John lewi


[re: Deadbeat] [link to this post]
 
In reply to a post by Deadbeat:
In reply to a post by Anonymous:
.... Never been a fan of BT so if Plusnet.....
Last time I looked, PlusNet were BT.
That is true (BT own PlusNet) but from an ISP infrastructure PoV they are not the same and from a customer support/service PoV they are not either (like the relationship between O2 and Be (which O2 own)).
Anonymous
(Unregistered)Thu 26-Apr-12 22:49:17
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Re: What is the difference between Plus net BB and John lewi


[re: deleted] [link to this post]
 
I suspect the "John Lewis ISP" is just a "branch" of PlusNet, with JL doing the marketing and taking a cut.
As PlusNet wows to match anyone's internet deals, it should be possible to get the 'JL deal' from PlusNet directly...
Regards,
Martin
Administrator MrSaffron
(staff) Thu 26-Apr-12 23:03:52
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Re: What is the difference between Plus net BB and John lewi


[re: Anonymous] [link to this post]
 
Suspect? Its public knowledge that Plusnet run the service

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
ISP Representative chrisparr
(isp) Fri 27-Apr-12 08:36:09
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Re: What is the difference between Plus net BB and John lewi


[re: Anonymous] [link to this post]
 
As PlusNet wows to match anyone's internet deals,


Not quite, we'll price match any standalone broadband offer with our Value product.

Chris Parr
Plusnet Support Team
Service Status :: RSS :: Email
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User Deadbeat
(knowledge is power) Fri 27-Apr-12 10:30:03
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Re: What is the difference between Plus net BB and John lewi


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
...... Almost totally irrelevant.

Almost being the key word here. I get continually spammed by PlusNet on a very private email account even though I have never had anything whatsoever to do with them. Hopefully, this, among other things, has been resolved via the intervention of the office of the CEO of BT.

Perhaps I should have qualified my statement with regard to service but from my experience, PlusNet are merely "BT Sheffield" and if the OP has an aversion to BT, he should be aware of this.
Standard User deleted
(deleted) Fri 27-Apr-12 12:28:17
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Re: What is the difference between Plus net BB and John lewi


[re: chrisparr] [link to this post]
 
Which is not a lot to match.
Anonymous
(Unregistered)Fri 27-Apr-12 13:13:15
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Re: What is the difference between Plus net BB and John lewi


[re: Deadbeat] [link to this post]
 
The reason I have a problem with BT is that a couple of years ago I had line rental from them (and used Vivaciti as my ISP) and they renewed a 12 month contract without my permission. I wrestled with them for a while, started threatning to report them to ofcom and they eventually agreed to 'let me go'. Just all seemed very underhanded to me.

I think I might have other options now anyway.
Standard User deleted
(deleted) Fri 27-Apr-12 13:59:35
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Re: What is the difference between Plus net BB and John lewi


[re: Anonymous] [link to this post]
 
I think you will find the contract auto-renewal has been outlawed now.
Standard User XRaySpeX
(eat-sleep-adslguide) Fri 27-Apr-12 14:14:43
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Re: What is the difference between Plus net BB and John lewi


[re: Anonymous] [link to this post]
 
In reply to a post by Anonymous:
they renewed a 12 month contract without my permission.
Then you were on an auto-renewable contract and you failed to read the conditions and letters. You did give them permission by your inactivity.

Such contracts are now banned, but weren't then.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Anonymous
(Unregistered)Fri 27-Apr-12 14:19:11
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Re: What is the difference between Plus net BB and John lewi


[re: XRaySpeX] [link to this post]
 
In reply to a post by Anonymous:
they renewed a 12 month contract without my permission.
Then you were on an auto-renewable contract and you failed to read the conditions and letters. You did give them permission by your inactivity.

Such contracts are now banned, but weren't then.


Even so, it's still underhanded. I never recieved any letters near the end of my contract about it auto-renewing.

The threats about reporting them to ofcom weirdly worked. All good in the end.
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