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Hey guys, I've been pretty much with Xilo for the past 2 years but I'm having to pay £28 for 3.5Mbit and 40GB usage which is quite alot of money, and was hoping to save some money.
I need an ISP that has 40GB+ usage per month, I don't want any of this peak/off peak stuff.
Any decent ISPs these days that would suit me best?
My exchange will hopefully get BT Infinity this year but I don't have a date yet.
Thanks guys!
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Do you need the Office product you're on currently? You could look at a Home variant which would cut down on your costs and give you more usage.
No LLU on the exchange so can't even offer you one of those services 
Matt
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Yes I would save £2 a month but lose more upload speed (which is why I went with Office) so no point. 40GB is fine though.
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Register (or login) on our website and you will not see this ad.
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Have you made sure you are getting the highest possible speed from your line? Can you post the line stats from your router if you know how to get them? See here for help.
If you are getting unshaped/throttled for £28, with the higher upload speed and probably also some priority setting or other, I don't think you are doing too badly on price.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Edited by RobertoS (Thu 03-May-12 15:54:08)
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I suggest you take a peek at Plusnet's 'Extra' option. Not sure if you're Market 1 or not. It costs me £11.49 per month for 60GB. I added the pro option for a fiver a month, so yes, there are 'peak times', but they're out in the open for all to see.
Prioritisation:
http://www.plus.net/support/broadband/speed_guide/tr...
Speeds based on package:
http://www.plus.net/support/broadband/speed_guide/do...
If you take the Extra with the Pro add-on, you won't (shouldn't - I can't guess at individual users' habits) get the peak-time problems.
~ Camieabz ~
All Connection Data ~ plusnet
mod'er·a'tion n.
Synonyms: temperance, restraint, modesty. |
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Downstream Upstream
Connection Speed 3936 kbps 800 kbps
Line Attenuation 50 db 14.5 db
Noise Margin 11 db 6 db
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Thanks for that, but not sure how long it will take until BT Infinity arrives and only want to stay with 1 month contracts, and Plusnet want £25 activation charge which is almost a whole months bill.
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Please can you do a single reconnection and take thiose stats again immediately afterwords? The 11dB noise margin is high and the connection speed very low, at least partly as as a consequence.
The stats straight after reconnecting tell us what the noise margin setting is.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Straight after a reconnection:
ADSL Link Downstream Upstream
Connection Speed 3936 kbps 800 kbps
Line Attenuation 50 db 14.5 db
Noise Margin 15 db 6 db
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Should ask us to look at a SNR reset on that, 15db is the higest possible which can indicate some instability causing BT to raise that.
Matt
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I emailed you guys earlier about the new packages but got no reply or else it's gone in the spam folder.
Edited by deleted (Thu 03-May-12 20:22:07)
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Could you possibly edit that address out of your post otherwise spam bots will pick it up
If you give me the ticket number, I'll have a look but we've been really busy today following the email that went out today with the new package info.
Matt
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Right. You see that 15dB noise margin? I'm not sure which wholesale service you are connected to by Xilo, but that noise margin would typically be 6dB or 9dB. Each 3dB rise costs you at least 500kbps, possibly more. The 50dB attenuation would in most cases give over 5000kbps connection speed at 6dB.
On the other hand, at 15dB I wouldn't expect you to be getting 3936kbps.
Other oddities there are the 14.5dB upstream attenuation, as that is usually around half the downstream, and 800kbps upstream is strange.
The high noise margin points to severe instability at some time in the past. Do your remember anything? Have a browse through my Troubleshooting section, (excluding Router acting oddly and Odd speed test results), and see if anything there rings a bell.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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My connection has always been pretty stable, the only time it can drop connection is with heavy wind/rain and then resyncs at like 2000 and I gotta reconnect to get it back to 3900ish. I used to get around 5000+ when I first got MaxDSL but fail to get over 4000 these days. I'm using master socket, tried different filters but been the same. I'm 2 miles from exchange.
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Resetting the SNR has done this:
ADSL Link Downstream Upstream
Connection Speed 5312 kbps 800 kbps
Line Attenuation 51 db 14.5 db
Noise Margin 3 db 6 db
But how long will that last.. noise is low. :/
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3db is fine provided the setup is also fine. Otherwise there are problems
Also if your SNR target is 6db and it's dropping to 3db that would indicate a problem.
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Well guys nearly 7 days gone and it's back to 4000 sync again.
Edited by deleted (Thu 10-May-12 15:35:16)
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& the NM has gone to what?
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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ADSL Link Downstream Upstream
Connection Speed 4000 kbps 800 kbps
Line Attenuation 50 db 14.5 db
Noise Margin 11 db 6 db
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That figures! Each 3dB of SNR is worth anywhere between 400 to 1200kbps of speed depending upon your bit loading.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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One of our BT packages may well suit.
Our Home 30 package is BT-based, free migration and a monthly contract. It offers 30GB usage per month, but all usage overnight and all weekend is unlimited, so 30GB during other times may be plenty depending on your circumstances?
The price is £19.90 inc vat.
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