Hello need some advice,
Currently on Virgins 200m fibre package and have been suffering massively from latency issues, every few seconds going from 30ms to ~280ms. After a lot of research the problem seems to be a known issue with the ISP. The download speeds are fine but the ping is unbearable. These spikes only settle around 3-7am before returning. Once i was finally able to contact virgin they said it was just a congestion issue and there was nothing I could do about it. I'm in Kingston, southwest London and my only available options for fibre 100mbs+ are talktalk's fibre 150 and BT's fibre 100/250. Any advice on this or other options would be greatly appreciated. Is there any way to estimate my latency on these?